Lorah Eakin
Belle Vernon
Summary
Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry.
Overview
4
4
years of professional experience
Work History
Bank Teller
PNC Bank
Belle Vernon
06.2025 - Current
- Processed customer transactions accurately and efficiently at PNC Bank.
- Assisted customers with account inquiries and provided product information.
- Balanced cash drawer daily to ensure accuracy and compliance.
- Maintained confidentiality of customer information during interactions.
Shift Supervisor
Starbucks
Mt Pleasant
06.2024 - 06.2025
- Supervised team members during peak hours to ensure efficient service.
- Trained new baristas on beverage preparation and customer service techniques.
- Monitored inventory levels and restocked supplies.
- Collaborated with management to implement store policies and procedures.
Multi-Store Supervisor
Sheetz
Lemont Furnace
12.2022 - 08.2024
- Trained and mentored staff to enhance team performance and customer satisfaction.
- Ensured compliance with health and safety regulations across all store locations.
- Provided guidance during emergencies such as natural disasters or security threats.
- Maintained effective communication between corporate headquarters and individual stores regarding any updates or changes in policy or procedure.
Education
Trinity High School
Washington, PASkills
- Customer service
- Cash handling
- Account management
- Transaction processing
- Attention to detail
- Problem solving
- Ability to train others
- Account management
Timeline
Bank Teller
PNC Bank
06.2025 - Current
Shift Supervisor
Starbucks
06.2024 - 06.2025
Multi-Store Supervisor
Sheetz
12.2022 - 08.2024
Trinity High School