LORENY DIAZ
Allentown
Summary
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
LVHN Physiatry
09.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
Cashier
Aldi Foods
08.2022 - 03.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to enter orders, process payments and issue receipts.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Forklift Operator
NFI
04.2020 - 02.2021
- Load, unload, move, stock, and stage products and materials using various types of forklifts or other power equipment 80% of specified shift
- Pull and prepare product for shipment ensuring the exact number and types of product is loaded
- Keep appropriate records and reports for inventory accuracy
- Comply with all OSHA and MSDS standards
- Verify load accuracy; check the load count, stability, and product damage, report variances as necessary.
Forklift Operator/Customer service rep/ Inventory
DHL
10.2019 - 03.2020
- Load, unload, move, stock, and stage products and materials using various types of forklifts or other power equipment 80% of specified shift
- Pull and prepare product for shipment ensuring the exact number and types of product is loaded
- Keep appropriate records and reports for inventory accuracy
- Comply with all OSHA and MSDS standards
- Verify load accuracy; check the load count, stability, and product damage, report variances as necessary
- Change equipment battery or LP tank and monitor power source as necessary
- Maintain the facilitys equipment and materials in a neat, clean, and orderly fashion
- Assist in physical inventories
- Complete daily inspection of equipment.
PA Driver
Uber
01.2019 - 02.2020
- Respond to calls and tracks from customers according to the protocols established by the company
- Receive and follow customers' locations through the software, and plan and
- Ascertain timely arrival at the customers' destinations, and inquire into further destinations
- Work with the Uber software to ensure truncation of rides, at the end of each ride, according to the specifics of established protocols.
Medical Receptionist
Comprehensive Pain Centers
01.2019 - 10.2019
- Greet and attend to patients in person and over the phone
- Professionally assist doctors, staff, visitors and patients
- Answer all phone calls in a professional and courteous manner
- Register new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
- Schedule patient appointments within operational standards
- Check out patients and complete the patient tracking in the EMR.
Donor Center Technician
Immunotek
09.2017 - 12.2018
- Create donor record and enter accurately enter donor information
- Perform pre-donation medical screening
- Proper setup of all equipment and disposable supplies
- Collect units of plasma, and process plasma units and test samples.
PA Cashier/ Customer Service
09.2016 - 08.2017
- Bagged merchandise by following standard procedures
- Organized register supplies
- Operated cash register with proficiency
- Cleaned and straightened work area
- Made both the customers' food and drinks.
PA Forklift Operator
Oceanspray
09.2014 - 09.2016
- Selected products for specific routes according to pick sheets
- Oversaw special orders and after-hours, urgent shipping jobs
- Unloaded, picked, staged and loaded products for shipping.
Education
Medical Assistant Diploma -
Lincoln Technical Institute
Allentown, PA06.2018
High School Diploma -
Parkland High School
Allentown, PA06.2012
Skills
- Detail-Oriented Approach
- Effective Communication
- Maintaining Clean Workspaces
- Adhere to Protocols
- Effective Time Management
- Proficient in Computer Applications
- Lifting Capacity: 50 Pounds
- Effective Sterilization Practices
- HIPAA compliance
- Understands medical procedures
- Proficient in MS Office
- Appointment Coordination
- Client Support
- Medical Terminology Proficiency
Certification
Third Party Insurance knowledge, Medisoft Billing Software CPR, National Certification by American Heart Association
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
LVHN Physiatry
09.2023 - Current
Cashier
Aldi Foods
08.2022 - 03.2023
Forklift Operator
NFI
04.2020 - 02.2021
Forklift Operator/Customer service rep/ Inventory
DHL
10.2019 - 03.2020
PA Driver
Uber
01.2019 - 02.2020
Medical Receptionist
Comprehensive Pain Centers
01.2019 - 10.2019
Donor Center Technician
Immunotek
09.2017 - 12.2018
PA Cashier/ Customer Service
09.2016 - 08.2017
PA Forklift Operator
Oceanspray
09.2014 - 09.2016
High School Diploma -
Parkland High School
Medical Assistant Diploma -
Lincoln Technical Institute
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