Loretta Harris
Shrewsbury
Summary
Dynamic Assistant Store Manager with a proven track record at Rite Aid, excelling in customer service and retail operations. Enhanced store efficiency through strategic inventory control and effective problem-solving, resulting in improved customer satisfaction. Skilled in mentoring staff and optimizing store displays to drive sales and elevate the shopping experience.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
38
38
years of professional experience
Work History
Assistant Store Manager
Rite Aid
07.2017 - 03.2025
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Created and maintained safe and secure work environments for employees.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Assistant Store Manager
Kmart
08.1987 - 09.2016
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Interacted well with customers to build connections and nurture relationships.
Education
High School Diploma -
Commodore Perry High School
Hadley PA06-1981
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Retail operations
- Inventory control
- Goals and performance
- Work Planning and Prioritization
- Store opening and closing
- Issue resolution
Timeline
Assistant Store Manager
Rite Aid
07.2017 - 03.2025
Assistant Store Manager
Kmart
08.1987 - 09.2016
High School Diploma -
Commodore Perry High School
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