Lori Kavanagh
Lumberville
Summary
Dynamic professional with a proven track record in enhancing customer experiences and streamlining operations. At Pine Wreath & Candle, excelled in relationship building and problem-solving, significantly contributing to repeat business. Skilled in multitasking and teamwork, adept at fostering professional relationships and improving efficiency. Demonstrates exceptional customer service and time management abilities, driving positive outcomes in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Sales Associate
Pine Wreath & Candle
09.2020 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Purchasing Agent
Bonita Marie International
05.2011 - 08.2012
- Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.
- Contributed to a positive work environment through collaboration, professional development, and open communication among team members.
- Maintained complete documentation and records of all purchasing activities.
- Ensured timely delivery of materials through effective planning and coordination with suppliers.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Reduced lead times by implementing strategic inventory management practices.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Improved supplier relationships through regular communication and proactive problemsolving.
- Supported company growth by identifying new suppliers and expanding the vendor base.
Medical Scribe
American Scribes LLC
08.2012 - 03.2020
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
- Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
- Reduced physician workload by taking on additional administrative tasks as needed, such as retrieving laboratory results and organizing patient files.
- Accompanied physicians through day in fast-paced, stressful environments.
- Demonstrated exceptional multitasking abilities by effectively balancing competing priorities in a fast-paced clinical environment while maintaining a high level of accuracy in all documentation efforts.
- Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
- Supported physicians with comprehensive chart documentation, assisting in the reduction of administrative burden.
- Enhanced patient care by diligently transcribing physician-patient interactions during medical examinations.
Education
Criminal Justice
University of Phoenix
Tempe, AZHigh School Diploma -
Howell High School
Howell Township, NJ06.2001
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Excellent people skills
- Exceptional customer service
- Relationship building
- Outgoing personality
- Store opening and closing
- Assessing ustomer needs
- Professional demeanor
- Retail store operations
- Adapt to diverse groups
- Building rapport
Timeline
Sales Associate
Pine Wreath & Candle
09.2020 - Current
Medical Scribe
American Scribes LLC
08.2012 - 03.2020
Purchasing Agent
Bonita Marie International
05.2011 - 08.2012
Criminal Justice
University of Phoenix
High School Diploma -
Howell High School
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