Lori Shah
Slippery Rock,PA
Summary
Professional and prepared administrative professional skilled in managing confidential information and supporting high-level executives. Expertise in scheduling, document management, and communication. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable in maintaining discretion and handling sensitive tasks with precision.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Confidential Administrative Assistant
County of Butler
06.2017 - Current
- Supported executive decision-making by providing insightful research, data analysis, and organized documentation.
- Promoted a positive work environment through effective conflict resolution strategies when faced with interpersonal challenges among team members.
- Contributed to successful project completion by tracking progress, identifying potential roadblocks, and assisting with problem-solving efforts as needed.
- Strengthened communication between departments by proactively addressing inquiries and resolving issues promptly.
- Served as an invaluable resource for colleagues by sharing knowledge about company procedures, software applications, and best practices in office management.
- Developed strong constituent relationships through consistent communication, diligent follow-up, and timely resolution of concerns.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Collaborated with various departments to facilitate smooth operations within the organization.
- Managed complex calendars and travel arrangements for executives, ensuring punctual attendance at important meetings.
- Continually sought methods for improving daily operations, communications with constituents, recordkeeping, and data entry for increased efficiency.
- Volunteered to help with special projects of varying degrees of complexity.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Liaised between departments and commissioners and maintained effective lines of communication.
- Supported commissioners by scheduling appointments and organizing itinerary.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Researched and organized information to assist in preparing speeches and presentations.
- Ensured confidentiality of sensitive information through proper handling of documents, secure storage, and strict adherence to company policies.
- Provided support to commissioners during high-pressure situations, allowing them to focus on critical decisions without distraction from administrative details.
- Assisted in the planning and execution of department events, contributing to a positive outcome for commissioners and community leaders.
Corporate Receptionist
Omnicell Technologies
01.2008 - 06.2017
- Streamlined office operations by efficiently managing incoming calls, messages, and mail distribution.
- Enhanced company image by providing a welcoming and professional reception area for clients and visitors.
- Supported executive staff by booking conference rooms, and preparing meeting materials.
- Enhanced employee morale through friendly interactions and supportive assistance when needed; fostered a positive workplace culture.
- Assisted in event planning and execution, contributing to successful corporate functions and gatherings.
- Managed front desk operations during high-traffic periods while maintaining a calm demeanor under pressure.
- Demonstrated adaptability by quickly learning new software programs for communication and task management purposes.
- Expedited issue resolution by directing calls or messages to appropriate departments or personnel swiftly.
- Contributed to team productivity by effectively collaborating with colleagues on various projects and assignments.
- Supported human resources department in recruitment efforts, scheduled interviews, provided logistics support.
- Upheld office safety standards through regular monitoring of security protocols at the reception area entrance.
- Maintained confidentiality of sensitive information through proper handling of physical documents and electronic files.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained visitor log for entering and leaving facility for security purposes.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Handled assignments independently with good judgement and critical thinking skills.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Preschool Administrator
Academy of Spoiled Kids
08.2002 - 11.2004
- Collaborated with staff in creating lesson plans that catered to diverse learning styles and abilities.
- Established positive relationships with parents through regular communication and parent-teacher conferences.
- Promoted a nurturing environment where students felt safe and supported, fostering healthy social-emotional development.
- Recruited qualified educators through effective hiring processes, assembling a team of dedicated professionals.
- Facilitated professional development opportunities for staff members, promoting continuous improvement in instructional methods.
- Oversaw enrollment process, managing waitlists and ensuring equitable access to available spaces for families in need of childcare services.
- Ensured compliance with state licensing regulations by conducting regular safety inspections and maintaining accurate records.
- Evaluated employee performance regularly, providing constructive feedback and facilitating professional growth opportunities.
- Enhanced preschool curriculum by incorporating child-centered activities and hands-on learning experiences.
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Attended professional meetings and conferences to maintain and improve professional competence.
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
- Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.
- Observed and assessed classroom activities to verify conformity with quality standards.
- Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
Education
No Degree -
Butler County Community College
ButlerAssociate of Arts - Early Childhood Education
Toccoa Falls College
Toccoa Falls, GA05-1992
Skills
- Strong organization
- Calendar management
- Meeting planning
- Travel arrangements
- Presentation creation
- Minute taking
- Microsoft Excel
- Microsoft Office Suite
- Project planning
- Microsoft PowerPoint
- Internet research
- Team collaboration
Accomplishments
- Earned "Outstanding Commitment In Achievement of the first ISO 13485 QMS Certification" for Omnicell - March 2017.
Certification
- Notary Commission - Appointment 12/04/2024
Timeline
Confidential Administrative Assistant
County of Butler
06.2017 - Current
Corporate Receptionist
Omnicell Technologies
01.2008 - 06.2017
Preschool Administrator
Academy of Spoiled Kids
08.2002 - 11.2004
No Degree -
Butler County Community College
Associate of Arts - Early Childhood Education
Toccoa Falls College
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