Lori West

Answering messages and returning phone calls in a prompt and courteous time frame. Confidentiality/HIPAA. Arranging appointments and meetings with individualized preferences. Implementing standardized protocols and policies in a fast-paced work environment. Detail-oriented. Reports to direct supervisor. Skills: Typing, abstracting, and ordering supplies with verification upon receipt of supplies from the vendor. Effective organization skills and record documentation/verification. Other duties as assigned. Accomplishments: Certified Clinical Medical Assistant - National Healthcareer Association (NHA) Certified. BLS/CPR Certified. Certified Nursing Assistant (CNA). Phlebotomy. DOT/Non-DOT drug screening. Efficiency in a fast-paced work environment with strong organization and detail orientation.

• Assisted nursing staff in daily patient care activities, enhancing patient comfort and satisfaction.
• Monitored vital signs and documented changes in patient conditions to ensure accurate health assessments.
• Provided emotional support to patients and families, fostering a compassionate healthcare environment.
• Streamlined workflow processes, improving efficiency in patient handling and documentation procedures.
• Built rapport with patients and families, providing emotional support during difficult times.