Lorraine Ainsworth
Bloomsburg
Summary
Customer-focused administrative professional with extensive experience in self-directed roles, providing effective accounting support and administrative assistance. Demonstrated strong interpersonal communication and multi-tasking abilities. Recognized for adaptability and commitment to continuous learning and skill development.
Overview
28
28
years of professional experience
Work History
Credit Balance Team
Geisinger Medical Center
Bloomsburg
01.2012 - 05.2016
- Worked MA credits
- Balancing IDX
- Investigate, determine patient refunds using IDX and SMS systems
- Investigate, determine credit transfers using IDX and SMS systems
- Return mail, investigate using EPIC for updated address
- Void checks, apply to write-off sheet
- Organize and distribute mail & faxes accordingly
Accounting Assistant
YMCA
Bloomsburg
07.2006 - 01.2012
- Responsible for accounts payable and receivable.
- Assist with the preparation of monthly financial statements by reviewing various balance sheet accounts and performing the journal entries required.
- Responsible for in-house payroll, filing bi-weekly, monthly, and yearly payroll reports and taxes, as well as handling all human resource duties.
- Oversight of company spending and cash flow.
- Maintain the membership database.
Administrative Assistant
One Source Staffing Solutions
Bloomsburg
12.2004 - 03.2006
- Call center customer service, problem solving, and process orders.
- Use the internet to access student records.
- Type correspondence, mail, fax, and file.
Secretary
Hagerdorn Psychiatric Hospital
Glen Gardner
01.1998 - 07.2003
- Secretary to Engineer in Charge of Maintenance, Assistant Engineer and Crew Supervisor
- Compile information for monthly reports
- Maintained databases, typed and edited correspondence
- Maintained contracts & processed work orders
- Answer phone calls, processed mail & filing
- Maintained confidential employee records & timesheets
- Used Word & Excel to produce reports and a variety of forms
- Responsible for all copiers on complex, scheduled repairs and ordered supplies
Secretary
David A. Wallace
Hackettstown
08.1997 - 01.1998
- Provide secretarial/clerical services for two attorneys
- Used Word Perfect for all correspondence, such as letters, briefs, real estate transfers, wills, monthly billing, etc.
- Purchased stationery and office supplies
Office Assistant
Lakeland Personnel
Dover
03.1997 - 08.1997
- Shipping and receiving, typing bill of laden & greeting customers
- Used Word Perfect in DOS, type correspondence
- Data input, printing orders, sorting orders
- Switchboard operator
Secretary
State Farm Insurance Company
Parsippany
04.1988 - 02.1997
- Processed loss reports, mail & file and covered switchboard
- Process assignments for estimators, input data using Audatex to produce estimates
- Secretarial/clerical duties to claim representatives, answer phones, handled complaints, typed correspondence
- Secretarial and clerical duties to the BI and PIP Supervisor, including opening and closing Bodily Injury and Personal Injury Protection files.
- Copied entire Bodily Injury files, prepared and mailed to company attorney
- Maintain confidential employee records and timesheets
- Compiled information to produce statistical reports
Education
High School Diploma -
West Morris High School
Chester, NJ06-1970
Skills
- IDX systems
- Credit analysis
- Patient refunds
- Data management
- Account reconciliation
- Financial reporting
Timeline
Credit Balance Team
Geisinger Medical Center
01.2012 - 05.2016
Accounting Assistant
YMCA
07.2006 - 01.2012
Administrative Assistant
One Source Staffing Solutions
12.2004 - 03.2006
Secretary
Hagerdorn Psychiatric Hospital
01.1998 - 07.2003
Secretary
David A. Wallace
08.1997 - 01.1998
Office Assistant
Lakeland Personnel
03.1997 - 08.1997
Secretary
State Farm Insurance Company
04.1988 - 02.1997
High School Diploma -
West Morris High School