Loryel Lentz
Pottstown
Summary
Experienced with ophthalmic procedures and patient care. Utilizes diagnostic tools and patient communication to support effective treatment plans. Track record of contributing to successful patient outcomes through teamwork and adaptability. As ophthalmic professional, brings valuable experience in supporting ophthalmologists with patient care and administrative tasks. Known for collaborative approach and achieving positive outcomes in fast-paced environments. Demonstrates reliability and adaptability, with strong skills in diagnostic testing and patient interaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Ophthalmologist Assistant
Chester County Eye Care
04.2022 - Current
- Maintained up-to-date knowledge of industry advancements through continuing education courses and training seminars.
- Collaborated closely with ophthalmologists to develop individualized care plans for patients with various ocular conditions.
- Assisted in surgical procedures, ensuring a sterile environment and proper set-up for smooth operations.
- Supported overall clinic goals by cross-training in multiple roles, allowing for seamless coverage during staff absences or high-volume periods.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Trained new ophthalmic technicians on clinic protocols, fostering teamwork within the practice.
Ophthalmic Tech
Wills Eye Hospital
01.2015 - Current
- Provided exceptional customer service to all patients, addressing concerns promptly and compassionately.
- Organizing and preparing contact lens orders and teaches
- Improved patient satisfaction by providing efficient and accurate diagnostic testing.
- Streamlined inventory management processes, reducing waste while maintaining necessary supplies for daily operations.
- Enhanced clinic operations by assisting with patient scheduling, billing, and recordkeeping.
Secretary
C. W.K Construction
06.2010 - 12.2014
- Answered multi-line phone system and enthusiastically greeted callers.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Group Leader Assistant
P.G. County Board of Education
01.2007 - 05.2010
- Supervise and teach BASLP participants
- Work in conjunction with PGCPS curriculum
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
- Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
Education
Business
University of Maryland
MDSkills
- Insurance verification
- Supplies inventory
- Diagnostic testing
- Medical terminology
- Electronic health records management
- Telephone triage
- Attention to detail
- Multitasking Abilities
- Problem-solving abilities
- Effective communication
Certification
- Certified Ophthalmic Assistant (COA) - Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO).
Timeline
Ophthalmologist Assistant
Chester County Eye Care
04.2022 - Current
Ophthalmic Tech
Wills Eye Hospital
01.2015 - Current
Secretary
C. W.K Construction
06.2010 - 12.2014
Group Leader Assistant
P.G. County Board of Education
01.2007 - 05.2010
- Certified Ophthalmic Assistant (COA) - Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO).
Business
University of Maryland
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