Louis Rabenold
Danielsville
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager of Cloud Products and Services
Hanwha Vision
09.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
Soluitons Engineer
Flock Safey
04.2023 - 09.2024
- Continuously expanded technical knowledge base through ongoing professional development opportunities and active participation within industry forums or events.
- Designed and prepared technical presentations and recommended solutions for client issues.
- Collaborated closely with product management teams to identify essential features for product development roadmaps.
- Enhanced system efficiency by identifying bottlenecks and implementing optimizations.
- Evaluated emerging trends and recommended strategic technology investments to drive company growth.
Director of Product Management Video Solutions
Vicon
04.2022 - 04.2023
- Oversaw product design and roadmap and coordinated aspects of development and rollout.
- Worked collaboratively with developers, senior-level stakeholders and partners to collect data on deficiencies and provide solutions to long-standing issues.
- Met strict deadlines, coordinating moving parts in product team and orchestrating well-designed flow.
- Conceptualized long-range product roadmaps and strategically designed according to market data and research.
- Supported staff development, promoting personal achievement and retention as best strategy for long-term organizational health.
- Implemented Agile methodologies for efficient project management and accelerated product development cycles.
Senior Product Manager Video
Johnson Controls
02.2020 - 04.2022
- Increased product adoption by identifying customer needs and developing innovative product features.
- Improved user experience by collaborating closely with design and development teams on UI/UX enhancements.
- Mentored junior Product Managers in effective project management techniques and industry best practices.
- Managed product roadmaps, aligning with company goals and ensuring timely delivery of key features.
- Drove go-to-market plans for product releases, coordinating marketing efforts to raise brand awareness and generate leads.
- Established strong relationships with key stakeholders, fostering collaboration across departments for seamless product development.
- Led cross-functional teams for successful product launches, resulting in increased market share.
- Championed customer feedback loops to continuously refine products according to evolving customer requirements.
Sales Engineer
Motorola Solutions / Avigilon
11.2015 - 03.2020
- Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
- Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
- Identified and supported resale opportunities to achieve sales plans.
- Gathered valuable feedback from clients on product performance, sharing insights with engineering teams for continuous improvement efforts.
- Suggested ideas for product evolution and new product variants.
- Attended trade shows and seminars to promote products and network with industry contacts.
Education
Associate of Arts - Criminal Justice
Lehigh Carbon Community College
Schnecksville, PASkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff training and development
- Project management
- Cross-functional teamwork
- Strategic planning
- Organizational skills
- Problem-solving
- Multitasking Abilities
Certification
- Project Management Institute Agile Certified Practitioner (PMI-ACP)
Timeline
Manager of Cloud Products and Services
Hanwha Vision
09.2024 - Current
Soluitons Engineer
Flock Safey
04.2023 - 09.2024
Director of Product Management Video Solutions
Vicon
04.2022 - 04.2023
Senior Product Manager Video
Johnson Controls
02.2020 - 04.2022
Sales Engineer
Motorola Solutions / Avigilon
11.2015 - 03.2020
Associate of Arts - Criminal Justice
Lehigh Carbon Community College
Similar Profiles
Marivel HerreraMarivel Herrera
Customer Service Representative at Hanwha VisionCustomer Service Representative at Hanwha Vision
Richard HsuehRichard Hsueh
Regional Sales Manager at Hanwha Vision AmericaRegional Sales Manager at Hanwha Vision America
SOUMIK GHOSHSOUMIK GHOSH
Head Of Product & Marketing at Hanwha Vision, Erstwhile Samsung TechwinHead Of Product & Marketing at Hanwha Vision, Erstwhile Samsung Techwin