Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lourdes Russaw

Lehighton,PA

Summary

Skilled in HIPAA compliance and teamwork, I leveraged multitasking abilities at Lehigh Valley Hospital to enhance patient safety and optimize response times. My proactive collaboration and continuous professional development at Access Services and The Mentor Network have markedly improved client outcomes, demonstrating my commitment to excellence in healthcare.

Knowledgeable with solid background as Monitor Technician.

Skilled in accurately interpreting patient needs and concerns and providing critical support to medical staff. Demonstrated ability to use advanced monitoring equipment and maintain patient records efficiently.

Pursuing role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

5
5
years of professional experience
1
1
Language

Work History

Observation Monitor Technician

Lehigh Valley Hospital and Health Network
Allentown, PA
08.2019 - 07.2021
  • Provide continuous simultaneous surveillance of potentially 12 or more assigned patients via video monitoring system communication to provide safe and therapeutic environment for patients
  • Optimized response times during arising concern towards patient as well as emergencies by promptly notifying appropriate nurses and technicians about events or trends observed while monitoring patients.
  • Promoted a positive work environment through active collaboration with peers, supervisors, and other healthcare professionals within the hospital.
  • Demonstrated commitment to continuous professional development by attending relevant courses and completing training as assigned.
  • Adhered to strict hospital protocols regarding patient privacy and confidentiality throughout observation and interactions.

Therapeutic Support Staff Member

Access Services
Orwigsburg, Pennsylvania
02.2019 - 08.2019
  • Continually pursued professional development opportunities to enhance therapeutic knowledge base and remain knowledgeable of industry best practices.
  • Established rapport with 5 or more clients as assigned by fostering trustful relationships that facilitated open communication and effective therapy.
  • Utilized creative modalities like art, music, or play therapy when appropriate to engage clients in alternative forms of self-expression during sessions.
  • Assisted school staff with implementing targeted interventions within classroom settings for improved academic performance among students receiving therapeutic support.
  • Developed and implemented individualized behavior modification plans to reduce challenging behaviors and promote positive change within the home, school, and community settings.

Behavioral Health Rehabilitation Case Manager

The Mentor Network
Bethlehem, PA
07.2016 - 01.2019
  • Maintained accurate documentation on over100 cases, ensuring compliance with regulations and confidentiality requirements.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Coordinated essential services for clients, resulting in improved behaviors in home, school, and community settings
  • Partnered with behavioral health consultants, mobile therapists, therapeutic support staff and physicians monthly to implement individualized care plans as well as documented client interactions and interventions.
  • Secured funding through submission and tracking of authorizations to assure uninterrupted services

Education

Master of Science - Social Work

Walden University
Minneapolis, MN
05.2001 -

Bachelor of Arts - Liberal Studies With Focus in Education

Cedar Crest College
Allentown, PA
01.2009 - 05.2011

Skills

Teamwork and collaboration

Multitasking Abilities

Decision-making

Excellent communication

Adaptability and flexibility

Active listening

Documentation

Written communication

Timeline

Observation Monitor Technician

Lehigh Valley Hospital and Health Network
08.2019 - 07.2021

Therapeutic Support Staff Member

Access Services
02.2019 - 08.2019

Behavioral Health Rehabilitation Case Manager

The Mentor Network
07.2016 - 01.2019

Bachelor of Arts - Liberal Studies With Focus in Education

Cedar Crest College
01.2009 - 05.2011

Master of Science - Social Work

Walden University
05.2001 -
Lourdes Russaw