Lucero Zeledon-Roubert
Home Depot Inc
Feasterville
2
Languages
5
years of professional experience
Throughout all my careers, building and maintaining consistent skills have led me to growth and improvement. Being able to carry this forward, I am confident that I can build off of every opportunity I go in.
Work History
Front Desk and Event Assistant
2 Months- Coordinated event setup, arranging seating, signage, and supplies for campus functions.
- Supported event staff by answering guest questions and resolving routine on-site needs.
- Organized event materials, supplies, and inventory for timely access and distribution.
- Improved future events by evaluating successes and failures of previous private and corporate gatherings.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
Pro Sales Associate
8 Months- Assisted pro customers with product selection, special orders, and jobsite solutions.
- Processed transactions accurately at Pro Desk using POS and order management systems.
- Coordinated will-call, delivery, and pickup orders to support customer timelines.
- Maintained product knowledge across building materials, tools, and contractor supplies.
- Engaged in friendly conversation with customer to better uncover individual needs.
Admissions Ambassador
1 Year 8 Months- Delivered informative campus tours for prospective students and families, highlighting admissions, academics, and student life, both large tours and one-on-one.
- Greeted visitors and answered enrollment questions with clear, professional communication.
- Managed attendee check-in, name badges, and registration materials with accuracy.
- Supported admissions staff by organizing materials for scheduled events
- Assisted admissions staff with follow-up outreach to maintain accurate applicant communication.
- Mentored newly hired Admissions Ambassadors, sharing best practices and offering guidance on navigating complex situations.
- Maintained thorough knowledge of institutional programs and policies, effectively communicating information to prospective students.
Certified Trainer
2 Years 6 Months- Trained new team members on Chick-fil-A service standards, food safety, and station procedures.
- Coached team members during front counter, drive-thru, and dining room operations.
- Reinforced cash handling, order accuracy, and guest service expectations across shifts.
- Monitored food preparation steps to maintain quality, consistency, and sanitation compliance.
- Evaluated training readiness and provided feedback to improve performance and confidence.
- Collaborated with leadership to strengthen team communication, accountability, and service execution.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Education
Associate of Arts - Psychology
High School Diploma
Skills
Event setup and breakdown
Strong organization
Promotional material design
Food and beverage experience
Guest relations
Communication
Languages
Spanish
Native or Bilingual
French
Elementary
Timeline
Front Desk and Event Assistant
Bucks County Community College
09.2026 - CurrentRead More
Pro Sales Associate
Home Depot Inc
03.2026 - CurrentRead More
Admissions Ambassador
Bucks County Community College
09.2024 - 05.2026Read More
Certified Trainer
Chick-fil-A
11.2021 - 05.2024Read More
Bucks County Community College
Associate of Arts from Psychology
Read More
George Washington High School
High School Diploma
Read More