Lucretia Morgan
West Abington Township,PA
Summary
Talented administrative and customer service professional knowledgeable about financial aid. Excellent problem-solving, relationship-building and communication skills. Offering over 25 years of related experience.
Overview
26
26
years of professional experience
Work History
Financial Aid Advisor
Career Technology Center Of Lackawanna County
Scranton, PA
05.2018 - Current
- Provided financial aid counseling to enrolled and prospective students.
- Counseled students and parents about financial aid options and program details.
- Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
- Communicated with prospective students to illustrate available financial aid opportunities.
- Processed federal financial aid verifications per federal guidelines.
- Enhanced student satisfaction with the financial aid process by providing personalized counseling and support.
- Educated students on various federal, state, and institutional grant programs, helping them make informed choices about financing their education.
- Ensured compliance with state, federal, and institutional regulations governing the distribution of financial aid by maintaining up-to-date knowledge of all relevant policies and procedures.
- Evaluated student appeals for additional funding or adjustments to existing awards based on extenuating circumstances or special needs.
- Managed the disbursement of student loans, grants, and scholarships, ensuring timely payment of tuition and fees.
- Helped college students obtain financial aid through loan programs.
Financial Aid Advisor
Wilkes-Barre Area Career & Technical Center
Wilkes-Barre, PA
07.1997 - Current
- Provided financial aid counseling to enrolled and prospective students.
- Counseled students and parents about financial aid options and program details.
- Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
- Communicated with prospective students to illustrate available financial aid opportunities.
- Processed federal financial aid verifications per federal guidelines.
- Designed financial aid reward packages, aligning contents with individuals' monetary and logistical needs.
- Performed needs analysis of applications, accounting for financial and background information.
- Enhanced student satisfaction with the financial aid process by providing personalized counseling and support.
- Educated students on various federal, state, and institutional grant programs, helping them make informed choices about financing their education.
- Ensured compliance with state, federal, and institutional regulations governing the distribution of financial aid by maintaining up-to-date knowledge of all relevant policies and procedures.
- Evaluated student appeals for additional funding or adjustments to existing awards based on extenuating circumstances or special needs.
- Maintained accurate records of all financial transactions related to student accounts, ensuring timely reconciliation during audits or reviews.
- Managed the disbursement of student loans, grants, and scholarships, ensuring timely payment of tuition and fees.
- Helped college students obtain financial aid through loan programs.
- Explained very technical financial information to applicants in easy to understand language.
Education
Bachelor of Science - Biology
Boston College
Boston, MASkills
- Verification Processes
- Regulatory Understanding
- Application Processes
- Student Assistance
- SCO for Veteran Education
Timeline
Financial Aid Advisor
Career Technology Center Of Lackawanna County
05.2018 - Current
Financial Aid Advisor
Wilkes-Barre Area Career & Technical Center
07.1997 - Current
Bachelor of Science - Biology
Boston College