Lucretia Morgan
West Abington Township,PA
Summary
Talented administrative and customer service professional knowledgeable about financial aid. Excellent problem-solving, relationship-building and communication skills. Offering over 25 years of related experience.
Overview
26
26
years of professional experience
Work History
Financial Aid Advisor
Career Technology Center Of Lackawanna County
05.2018 - Current
- Provided financial aid counseling to enrolled and prospective students.
- Counseled students and parents about financial aid options and program details.
- Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
- Communicated with prospective students to illustrate available financial aid opportunities.
- Processed federal financial aid verifications per federal guidelines.
- Enhanced student satisfaction with the financial aid process by providing personalized counseling and support.
- Educated students on various federal, state, and institutional grant programs, helping them make informed choices about financing their education.
- Ensured compliance with state, federal, and institutional regulations governing the distribution of financial aid by maintaining up-to-date knowledge of all relevant policies and procedures.
- Evaluated student appeals for additional funding or adjustments to existing awards based on extenuating circumstances or special needs.
- Managed the disbursement of student loans, grants, and scholarships, ensuring timely payment of tuition and fees.
- Helped college students obtain financial aid through loan programs.
Financial Aid Advisor
Wilkes-Barre Area Career & Technical Center
07.1997 - Current
- Provided financial aid counseling to enrolled and prospective students.
- Counseled students and parents about financial aid options and program details.
- Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
- Communicated with prospective students to illustrate available financial aid opportunities.
- Processed federal financial aid verifications per federal guidelines.
- Designed financial aid reward packages, aligning contents with individuals' monetary and logistical needs.
- Performed needs analysis of applications, accounting for financial and background information.
- Enhanced student satisfaction with the financial aid process by providing personalized counseling and support.
- Educated students on various federal, state, and institutional grant programs, helping them make informed choices about financing their education.
- Ensured compliance with state, federal, and institutional regulations governing the distribution of financial aid by maintaining up-to-date knowledge of all relevant policies and procedures.
- Evaluated student appeals for additional funding or adjustments to existing awards based on extenuating circumstances or special needs.
- Maintained accurate records of all financial transactions related to student accounts, ensuring timely reconciliation during audits or reviews.
- Managed the disbursement of student loans, grants, and scholarships, ensuring timely payment of tuition and fees.
- Helped college students obtain financial aid through loan programs.
- Explained very technical financial information to applicants in easy to understand language.
Education
Bachelor of Science - Biology
Boston College
Boston, MASkills
- Verification Processes
- Regulatory Understanding
- Application Processes
- Student Assistance
- SCO for Veteran Education
Timeline
Financial Aid Advisor
Career Technology Center Of Lackawanna County
05.2018 - Current
Financial Aid Advisor
Wilkes-Barre Area Career & Technical Center
07.1997 - Current
Bachelor of Science - Biology
Boston College
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