Lucy Dudzinski

• Maintained accurate records of memberships, ensuring timely renewal reminders were sent to prevent lapses in subscriptions.
• Increased new member sign-ups by designing compelling marketing materials and promoting membership benefits in various channels.
• Provided exceptional customer service to both prospective and current members, resolving issues promptly and professionally.
• Trained new staff members on membership processes, systems, and best practices, ensuring a seamless transition and consistent service quality for members.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

I put all the employees files together, Made sure everything was up to date. Made sure all employees held verified certifications.Kept well organized files.