Lucy Ickes
Osterburg
Summary
Extreme experience as an Assistant Manager at McDonald’s, excelling in team leadership and customer service. Proven ability to optimize operations and enhance efficiency, while effectively managing inventory at R.E.I. A fast learner with decision-making skills, dedicated to delivering exceptional results in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
McDonald’s
03.2023 - Current
- Assisted in daily operations, ensuring adherence to quality and safety standards.
- Trained new staff on customer service protocols and operational procedures.
- Monitored inventory levels, placing orders to prevent stock shortages.
- Developed schedules to optimize staff coverage during peak hours.
Inventory Receiver
R.E.I
05.2022 - 09.2022
- Received and inspected incoming inventory for quality and accuracy.
- Documented product information in inventory management system.
- Collaborated with team to streamline receiving processes and reduce errors.
- Assisted in organizing stockroom to enhance accessibility and efficiency.
Education
High School Diploma -
Chestnut Ridge High School
2588 Quaker Valley Road, New Paris PA, 15554Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Fast learner
Certification
ServSafe Certification
Timeline
Assistant Manager
McDonald’s
03.2023 - Current
Inventory Receiver
R.E.I
05.2022 - 09.2022
High School Diploma -
Chestnut Ridge High School
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