Luis Cortez

• Assisted in stocking, organizing, and maintaining fresh produce displays to ensure quality and freshness
• Provided excellent customer service by helping customers select products and offering recommendations
• Managed inventory, rotated stock, and ensured compliance with food safety regulations
• Maintained a clean and organized produce department, ensuring that all products were properly displayed and easily accessible to customers
• Rotated stock regularly to ensure freshness and minimize waste
• Provided exceptional customer service by answering questions about various fruits and vegetables, including their nutritional value and cooking methods
• Handled customer complaints or concerns regarding the quality or availability of produce items with professionalism and efficiency
• Implemented proper food safety practices by adhering to sanitation guidelines when handling perishable products like fruits and vegetables
• Maintained knowledge of current market trends in the produce industry to make informed purchasing decisions that met customer demands while maximizing profitability for the store

I took a purposeful break from work to care for my children while my wife continued her professional pursuits. During this time, I developed valuable skills in multitasking, time management, and problem solving as I balanced household responsibilities with childcare. I also remained engaged with personal and professional development through volunteer work at my local boys and girls club

Responsible for overseeing the daily operations of fresh food departments (produce, dairy, meat, etc.) in a supermarket or market setting. This role involves supervising a team of associates, managing inventory, ensuring product quality, handling customer service, and driving sales. Also responsible for ensuring compliance with safety regulations, training staff, and maintaining efficient operations to meet the market's goals. Strong leadership, organizational, and communication skills are essential for success in this position.

• Skills:
• Strong leadership and management skills
• Excellent customer service and communication skills
• Problem-solving and conflict resolution capabilities
• Ability to handle cash and operate a register
• Knowledge of retail operations and policies
• Ability to train and motivate team members
• Organizational skills and attention to detail
• Proficient in store management software and POS systems

Responsible for overseeing the customer service department, ensuring all team members provide high-quality, efficient service that meets Walmart's standards. This role involves managing a team of associates, resolving customer complaints, and supervising daily operations like cash handling, returns, and exchanges. The manager must demonstrate excellent leadership, communication, and problem-solving skills, as well as a deep understanding of customer service principles. The goal is to ensure customer satisfaction, maintain operational efficiency, and support the overall success of the store

• Skills:
• Strong leadership and team management abilities
• Excellent communication and interpersonal skills
• Knowledge of fresh food handling, safety, and hygiene standards
• Inventory management and merchandising expertise
• Customer service orientation
• Ability to work in a fast-paced environment and handle multiple tasks
• Problem-solving and conflict resolution skills