Dedicated mental health professional and advocate currently pursuing academic goals. Seeking a role that aligns with my passion and allows for work-life balance. Recognized for adaptability and eager to apply skills in any setting. Committed to ongoing learning and growth.
Overview
9
9
years of professional experience
Work History
QIDP Supervisor
Devereux Advance Behavioral Health
02.2025 - Current
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Increased customer retention rates by implementing customer feedback into actionable improvements.
Head Counselor
Valley Forge Medical Center & Hospital
11.2021 - 06.2022
Primary care provider in an inpatient residential hospital for patients with co-morbid mental health and substance use disorders.
Provided supportive therapeutic interventions as needed within the setting while simultaneously managing own caseload of individual patients.
Initiated conflict de-escalation interventions as needed within both the clinical and residential aspects of facility.
Maintain thorough, articulate documentation in accordance with all facility and professional standards.
Performed job duties as part of a collective treatment team; Demonstrated the ability to apply leadership techniques when appropriate but also the ability to take direction and feedback from professional peers and support staff.
Residential Supervisor
Youth Consultation Service
02.2016 - 06.2021
Ensured a safe and healthy environment for youth with severe behavioral/emotional concerns and legal issues using demographic-appropriate therapeutic interventions.
Maintained daily facility operations of a residential facility.
Worked collaboratively with entire treatment team to reduce recidivism rates for legal issues and promote youths' successful reintroduction to the community.
SuperUser for electronic client record documentation systems; Granted security clearances for purposes of training entire site staff on ECR systems and documentation practices.
Behavioral Health Clinician
Footprints To Recovery
04.2018 - 01.2020
Provided all appropriate therapeutic interventions for a partial-hospitalization level of care.
Assisted support staff within patient housing program with implementation of techniques to help progress patients' stated treatment plan goals.
Maintained a positive relationship with various insurance professionals through submission of timely, accurate documentation in order to maximize patients' duration of care.
Provided facility maintenance as well as supported all other departments (i.e. transportation, housing, admissions, etc.).
Education
Master's Degree - Clinical Mental Health Counseling
Union Institute & University
Cincinnati, OH
07-2026
Bachelor's Degree - Psychology
Union Institute & University
Cincinnati, OH
08.2019
Clinical Training - Addiction Studies
The Academy for Addictive Disorders
Davie, FL
08.2017
Skills
Excellent Interpersonal Skills
Crisis Intervention and Management
Thorough and Articulate in Documentation
Supportive and Active within the Workplace Setting
Versatility and Adaptability to Adjusting Workplace Dynamics
Staff management
Customer service
Team building
Operations management
Schedule development
Conflict resolution
Timeline
QIDP Supervisor
Devereux Advance Behavioral Health
02.2025 - Current
Head Counselor
Valley Forge Medical Center & Hospital
11.2021 - 06.2022
Behavioral Health Clinician
Footprints To Recovery
04.2018 - 01.2020
Residential Supervisor
Youth Consultation Service
02.2016 - 06.2021
Bachelor's Degree - Psychology
Union Institute & University
Clinical Training - Addiction Studies
The Academy for Addictive Disorders
Master's Degree - Clinical Mental Health Counseling
Direct Care Professional at THE DEVEREUX ADVANCE BEHAVIORAL HEALTH FOUNDATIONDirect Care Professional at THE DEVEREUX ADVANCE BEHAVIORAL HEALTH FOUNDATION