Luke Dalton
Mount Bethel
Summary
Responsible professional with a proven track record at McDonald's, excelling in customer engagement and multitasking. Demonstrated ability to train new employees effectively, enhancing team performance and customer satisfaction. Skilled in cash handling and conflict resolution, consistently maintaining high standards of cleanliness and service.
Overview
2
2
years of professional experience
Work History
Crew Team Member
McDonald's
03.2023 - 11.2024
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleared trays and removed trash from tables before sanitizing surfaces.
- Became familiar with products to answer questions and make suggestions.
- Assisted other team members to achieve goals.
- Operated register to process payments and collect cash payment for order totals.
- Collaborated with team members to complete orders.
- Recorded orders by answering customer questions and entering requests in system.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Worked well with teammates and accepted coaching from management team.
- Greeted customers at drive-thru and took food orders.
- Worked front counter, drive-thru and other areas.
Education
High School Diploma -
Bangor High School
Bangor, PA05-2025
Skills
- Cleaning and sanitation
- Multitasking and organization
- Hospitality and accommodation
- Customer engagement
- Workplace safety
- Conflict resolution
- Product knowledge
- Cash handling
- Positive attitude
- Problem-solving
- Teamwork and collaboration
- Time management
- Attention to detail
- Customer service
- Food handling safety
- Order management
Timeline
Crew Team Member
McDonald's
03.2023 - 11.2024
High School Diploma -
Bangor High School
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