Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

LUKE MCKETTA

Philadelphia,PA

Summary

Results-oriented leader with nearly two decades of comprehensive experience in the nonprofit sector. Adept at maximizing mission impact, optimizing operations, and fostering high-performing teams and a productive organizational culture.

Overview

19
19
years of professional experience

Work History

Vice President of Operations & Service Delivery

Caring People Alliance
05.2024 - Current

Currently overseeing operations and strategic mission alignment for city-wide early learning centers, school-age afterschool and summer camp programs, and community services supporting families and older adults.

  • Developed and executed a restructuring plan, achieving nearly $300,000 in annual savings with minimal staff reductions.
  • Forged partnerships with four major for-profit organizations, driving substantial revenue growth and volunteer engagement.

Vice President of Mission Delivery

Make-A-Wish Philadelphia, Delaware & Susquehanna Valley
03.2022 - 05.2024

Led all mission-related operations, including medical outreach and education, wish planning and delivery, and volunteer services, ensuring the successful granting of 300+ wishes annually to local children diagnosed with life-threatening illnesses.

  • Increased the number of wishes granted between FY21-FY23 by 40% while maintaining a family satisfaction rating of 4.7/5 and employee engagement rating of 4.6/5.
  • Appointed to national chapter subcommittee to develop a blueprint for large-scale operational efficiency.

Senior Director of Programs & Service Delivery

Caring People Alliance
12.2019 - 03.2022

Oversaw city-wide Boys & Girls Club programming, older adult programming, early learning programming, and animal welfare education programming. Led program improvement and expansion efforts, including the creation of new programming and services.

  • Orchestrated renovations of two expansive community centers.
  • Implemented a meal distribution program to provide nearly 200,000 meals to homebound older adults through the COVID-19 pandemic.
  • Implemented a web-based system to record maintenance requests, volunteer and fundraising opportunities, and participant incidents.

Director, South Philadelphia

Caring People Alliance
10.2016 - 12.2019

Managed operations of all programming at the organization’s South Philadelphia location, serving 1,200+ individuals annually.

  • Established a nationally recognized Asian-American Outreach program to better serve older adults with limited English proficiency.
  • Pioneered an organization-wide effort to incorporate Boys & Girls Club curriculum into existing program offerings.

Program Manager II (Time-Limite Grant Opportunity)

Walter Rand Institute for Public Affairs – Rutgers University
08.2015 - 10.2016

Established the Cumberland County Positive Youth Development Coalition (CCPYDC) in partnership with the Cumberland County Prosecutor’s Office, convening government officials, nonprofit leaders, and for-profit stakeholders to establish and activate initiatives to reduce juvenile delinquency.

  • Implemented a self-sustained community coalition that has been replicated throughout the state of New Jersey.
  • Presented a coalition blueprint at 3 national conferences.

Director of Youth Programs

Federation of Neighborhood Centers (FNC)
07.2014 - 08.2015

Directly managed youth programming provided through FNC and provided technical assistance to 11 membership agencies.

Program Manager

Project HOME
07.2013 - 07.2014

Managed 3 residential properties for formerly homeless men and women, providing 24/7 on-call crisis support, street outreach and engagement efforts, resident support and activities, and facility maintenance.

Westmoreland County Supervisor

JusticeWorks YouthCare
10.2009 - 06.2013

Supported a team of Family Resource Specialists in providing 24/7 wrap-around services to prevent out-of-home placement, reporting on family progress at all relevant court hearings.

Family Resource Specialist

JusticeWorks YouthCare
01.2006 - 10.2009

Provided 24/7 wrap-around services to children in danger of being placed out of the home.

Education

Certified Nonprofit Professional (CNP) -

Nonprofit Leadership Alliance

Master of Science - Nonprofit Administration

Louisiana State University

Bachelor of Science - Psychology

University of Pittsburgh

Skills

  • Nonprofit Operations & Governance
  • Team & Culture Advancement
  • Data-Informed Decision Making
  • Grant Writing & Fundraising
  • Stakeholder & Community Engagement
  • Strategic Planning & Program Expansion

Awards

2019 Philadelphia Brighter Futures Award, City of Philadelphia DBHIDS

Timeline

Vice President of Operations & Service Delivery

Caring People Alliance
05.2024 - Current

Vice President of Mission Delivery

Make-A-Wish Philadelphia, Delaware & Susquehanna Valley
03.2022 - 05.2024

Senior Director of Programs & Service Delivery

Caring People Alliance
12.2019 - 03.2022

Director, South Philadelphia

Caring People Alliance
10.2016 - 12.2019

Program Manager II (Time-Limite Grant Opportunity)

Walter Rand Institute for Public Affairs – Rutgers University
08.2015 - 10.2016

Director of Youth Programs

Federation of Neighborhood Centers (FNC)
07.2014 - 08.2015

Program Manager

Project HOME
07.2013 - 07.2014

Westmoreland County Supervisor

JusticeWorks YouthCare
10.2009 - 06.2013

Family Resource Specialist

JusticeWorks YouthCare
01.2006 - 10.2009

Certified Nonprofit Professional (CNP) -

Nonprofit Leadership Alliance

Master of Science - Nonprofit Administration

Louisiana State University

Bachelor of Science - Psychology

University of Pittsburgh
LUKE MCKETTA