LUZ ELENA QUINTANA

• Counseled students on academic, career and college planning options.
• Assisted in developing and implementing student intervention plans.
• Provided individual and group counseling to support student success.
• Organized workshops for parents regarding college application processes.
• Oversee ELL students
• Work directly with ELAD Department to make sure ELL students receive appropriate services
• School Events: Steps to College Night, College Application Day, Seniors Honors/Award Assembly
• Manage caseload of approximately 450 students
• 9th Grade Academy team Support
• One on one meetings with assigned caseloads
• IEP support for assigned caseloads
• Attend/Assist College/Career Center with Scholarship/Award Ceremony plus FAFSA/District College and Career Fair
• Registration of new students throughout the year for assigned caseloads
• Credit and Graduation requirement tracking for assigned caseload
• At-Risk tracking with academic/attendance/behavior intervention for assigned caseload
• Support for all department events

• Greeted clients and visitors, answered phone calls, and directed inquiries to the appropriate department.
• Provided administrative support for counseling staff, including scheduling appointments, preparing documents, and managing correspondence.
• Assisted counselors with creating treatment plans and other paperwork as needed.
• Monitored inventory levels of office supplies and placed orders for replenishment when necessary.
• Assisted team with oral and written translations.

• Scheduled meetings with tutors for children in the family.
• Created grocery lists and provide groceries for the family.
• Screened and assessed program eligibility and identified service plan needs.
• Maintained consistent contact with families and remained available for crisis intervention.
• Drafted reports detailing caseload status, budget requests, or changes in service plans.
• Reported critical incidents involving family members or staff in accordance with incident

management guidelines

• Advocated for children and families and connected to community resources and programs.
• Helped displaced individuals locate housing and other temporary assistance such as childcare and food stamps.
• Referred individuals to a wide range of public and private agencies based on individual needs to obtain necessary assistance.
• Collaborated with schools, family services, courts, protective services. and health care providers to determine services and aid with psychosocial assessments.
• Help with school enrollment

• Managed student records and ensured accuracy of data.
• Prepared documents for registration and enrollment.
• Provided support to students regarding academic requirements and procedures.
• Resolved student inquiries related to registration and enrollment issues.
• Assisted with the development of new student orientation programs.
• Processed applications for admission and maintained accurate records.
• Generated reports on student performance, attendance, and other metrics.
• Ensured compliance with all applicable laws, regulations, standards, and policies related to registrar activities.
• Developed strategies for maintaining up-to-date databases for student records management.
• Reviewed documentation prior to entry into the system for accuracy.
• Collaboration with truancy officers.