Lydia Rivera
Frackville
Summary
Certified Nurse Assistant with 16 years of extensive experience in patient advocacy and care, skilled in medication administration, behavior observation, and vital signs monitoring. Bilingual and detail-focused, committed to providing high-quality healthcare to elders and special needs children. Passionate about leveraging expertise to enhance patient well-being and healthcare delivery. Experienced customer service representative with transferrable skills to the sales industry, leveraging excellent communication skills and persistence.
Professional caregiver with experience delivering patient-centered care in fast-paced environments. Skilled in assisting with daily living activities, monitoring vital signs, and providing emotional support. Strong focus on team collaboration and achieving positive outcomes. Reliable, adaptable, and skilled in using medical equipment and following care plans.
Overview
19
19
years of professional experience
Work History
Certified Nursing Assistant
Ridgeview Healthcare & Rehabilitation Center
200 Pennsylvania Ave
03.2025 - Current
- Still employed.
- Assisted residents with daily living activities, promoting independence and comfort.
- Monitored vital signs and reported changes to nursing staff, ensuring optimal patient care.
- Maintained accurate patient records using electronic health record systems for efficient communication.
- Collaborated with interdisciplinary teams to develop personalized care plans for residents.
- Trained new nursing assistants in protocols and best practices, enhancing team performance and efficiency.
- Implemented infection control measures, improving overall safety standards within the facility.
- Advocated for resident needs by effectively communicating concerns to medical staff and families.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
CERTIFIED NURSE ASSISTANT
ESHYFT
Shenandoah, PA
06.2023 - Current
- Still employed.
- Provided compassionate care to patients, enhancing quality of life and comfort.
- Assisted with daily living activities, ensuring patient dignity and independence.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and safety standards in patient environments, promoting health compliance.
- Collaborated with multidisciplinary teams to develop personalized care plans for patients.
- Educated patients and families on health management strategies and post-discharge instructions.
- Trained new staff on best practices, fostering a culture of teamwork and support.
- Implemented process improvements that enhanced workflow efficiency within the care team.
- Improved patient satisfaction by providing compassionate and attentive care.
- Assisted nursing staff with daily tasks, increasing efficiency and maintaining high-quality care.
- Provided excellent patient care, which resulted in a decrease in hospital readmissions.
- Implemented customized care plans for patients with diverse needs, resulting in better overall health management.
CERTIFIED NURSE ASSISTANT
Ridgeview Nursing Home
Shenandoah, PA
03.2021 - 06.2023
- Developed strong rapport with patients and their families through empathetic listening and clear communication skills.
- Promoted a safe and comfortable environment for patients by adhering to infection control protocols and maintaining cleanliness standards.
- Maintained detailed patient records to facilitate accurate documentation and timely communication among healthcare professionals.
- Proactively identified and addressed potential safety hazards in the patient care environment, reducing the risk of accidents or injuries.
- Documented patient information and care activities in electronic health record.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted with daily living activities.
CERTIFIED NURSE ASSISTANT
St. Lukes Pavillion
Hazleton, PA
04.2019 - 03.2021
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and documented changes to inform care plans.
- Collaborated with nursing staff to implement patient care strategies effectively.
CUSTOMER SERVICE
Target
Connecticut
06.2007 - 07.2009
- Demonstrated excellent customer service skills, addressing concerns promptly and professionally.
- Back Stocking.
- Increased repeat business with exceptional customer service and friendly interactions.
- Achieved consistent customer service excellence, maintaining positive attitude under pressure.
Education
HIGH SCHOOL DIPLOMA - CERTIFIED NURSE ASSISTANT
New Haven Job Corps Center
04-2009
Skills
- Patient care
- Vital signs
- Medication administration
- Privacy
- Patient advocacy
- Documentation
- Behavior observation
- Grooming
- Feeding
- Bilingual
- Basic first aid
- Team collaboration
- Conflict resolution
- Time management
- Crisis intervention
- Emotional support
- Collecting vital signs
- HIPAA compliance
- Alzheimer's and dementia care
LANGUAGES
Spanish
English.
Timeline
Certified Nursing Assistant
Ridgeview Healthcare & Rehabilitation Center
03.2025 - Current
CERTIFIED NURSE ASSISTANT
ESHYFT
06.2023 - Current
CERTIFIED NURSE ASSISTANT
Ridgeview Nursing Home
03.2021 - 06.2023
CERTIFIED NURSE ASSISTANT
St. Lukes Pavillion
04.2019 - 03.2021
CUSTOMER SERVICE
Target
06.2007 - 07.2009
HIGH SCHOOL DIPLOMA - CERTIFIED NURSE ASSISTANT
New Haven Job Corps Center