Lynnoda Lesane
Philadelphia
Summary
Administrative professional specializing in healthcare administration with proven expertise in medical terminology and patient scheduling. Demonstrated ability to enhance departmental operations and improve efficiency. Committed to supporting seamless healthcare delivery while maintaining strict confidentiality standards.
Overview
22
22
years of professional experience
Work History
Sr. Administrative Assistance
Temple University Hospital
Philadelphia
01.2023 - Current
- Delivered administrative support within Cardiology Department to facilitate daily operations.
Completed routine tasks such as sorting incoming mail and drafting correspondence efficiently.
Maintained organized file systems for effective record-keeping and retrieval.
Coordinated meetings by preparing agendas, securing venues, and transcribing minutes accurately.
Streamlined travel arrangements through careful scheduling of itineraries and reservations.
Managed supplies inventory to ensure readiness for department activities.
Scheduled patient appointments in a timely manner while answering inquiries promptly.
Applied knowledge of Epic, Microsoft Office, Concur, and Excel in daily functions.
Unit Secretary
Vitas Innovative Hospice Care
Philadelphia
08.2003 - Current
- Managed patient records and ensured accurate documentation for hospice services.
- Communicated with healthcare providers to facilitate patient care and information sharing.
- Organized and maintained office supplies and equipment for efficient operations.
- Assisted in processing intake forms and verifying patient eligibility for services.
- Supported staff with administrative tasks, including filing and data entry.
- Served as a liaison between families, patients, and healthcare staff for effective communication.
- Maintained confidentiality of sensitive patient information in compliance with regulations.
- Managed the front desk area ensuring neatness at all times.
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
- Greeted visitors and patients in a courteous and friendly manner.
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
- Answered phone calls to provide assistance, information, and medical personnel access.
- Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
- Managed unit call reception and routed calls to correct department.
- Coordinated with other departments to ensure timely delivery of services to patients.
- Compiled physical and digital documents, charts, and reports.
- Attended regular meetings with department heads to discuss any changes in procedures or policies affecting unit operations.
- Communicated with management to facilitate efficient unit operation.
Sr. Administrative Secretary
Fox Chase Cancer Center, FCCC
Philadelphia
01.2021 - 01.2023
- Managed scheduling for meetings, appointments, and patient consultations.
- Maintained confidential patient records and sensitive information securely.
- Assisted in organizing events and educational programs for staff development.
- Provided administrative support to multiple departments within the center.
- Drafted and corrected professional business letters, internal memoranda and less formal email communication.
- Scheduled appointments for executives and managed their calendars on a daily basis.
- Conducted research projects related to specific topics or issues as requested.
- Generated periodic status reports for tracking project progress.
- Documented and shared daily meeting minutes.
- Managed a high volume of incoming calls and emails from clients, vendors, colleagues.
- Reviewed invoices for accuracy before submitting them for payment.
- Collaborated with colleagues across multiple departments on various initiatives.
- Coordinated events such as conferences, seminars, workshops.
- Liaised between internal staff members and external contacts when necessary.
- Created presentations using Microsoft Office Suite programs such as Word, Excel, PowerPoint and Outlook.
Education
BBA - Health Administration
Temple University
Philadelphia, PA05-2027
Associate of Applied Science - Healthcare
Community College of Philadelphia
Philadelphia, PA05-2020
Skills
- Healthcare administration
- Patient scheduling
- Electronic health records
- Data management
- Medical terminology
- Confidentiality compliance
Timeline
Sr. Administrative Assistance
Temple University Hospital
01.2023 - Current
Sr. Administrative Secretary
Fox Chase Cancer Center, FCCC
01.2021 - 01.2023
Unit Secretary
Vitas Innovative Hospice Care
08.2003 - Current
BBA - Health Administration
Temple University
Associate of Applied Science - Healthcare
Community College of Philadelphia