Lynzee Ruhl
Williamsport
Summary
Adept at getting to the root of problems and helping patients develop effective coping skills for different life situations, triggers and traumas. Well-versed in collaborating with teams of practitioners to positively impact patient lives with a comprehensive approach.
Overview
17
17
years of professional experience
Work History
Therapist
Crossroads Counseling
Wellsboro
11.2024 - Current
- Maintained accurate records of clinical activity in accordance with HIPAA guidelines.
- Developed individualized therapeutic interventions based on diagnosis and best practices in the field of mental health counseling.
- Communicated with school personnel, probation officers, psychiatrists, and other professionals regarding client progress.
- Monitored client's progress throughout the course of therapy by tracking goals set in treatment plan.
WAITRESS
Perkins
Mansfield
02.2024 - 09.2024
- Check with customers to ensure that they are satisfied and are enjoying their meals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Developed positive relationships with regular customers through friendly conversation.
MENTAL HEALTH CASE MANAGER
SAM inc
Tioga County
05.2023 - 12.2023
- Developed individualized treatment plans that addressed the needs of each client.
- Provided crisis intervention services as needed in order to ensure safety of clients.
- Provided guidance on lifestyle changes that could benefit individuals struggling with mental illness.
Intern
CONCERN
Mansfield
02.2023 - 05.2023
- Maintained clinical documentation of goals and progress.
- Utilized empathy and active listening to build relationships/rapport with clients.
- Maintained detailed records of client interactions and comments for future reference.
- Developed strong professional relationships with clients by providing personalized support.
RESIDENT ASSISTANT
Mansfield University of Pennsylvania
Mansfield
08.2021 - 05.2023
- Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs.
- Mediate interpersonal problems between residents.
- Assisted residents with problem resolution through mediation and conflict management techniques.
- Observe students to detect and report unusual behavior.
- Communicate with other staff to resolve problems with individual students.
- Educated residents on university policies and procedures related to residential living.
CREW MEMBER/ CERTIFIED TRAINER
Chipotle
Lewisburg/Selinsgrove
04.2018 - 12.2019
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Acquired new skills to support team and further accommodate customer needs.
- Maintained professional demeanor during interactions with customers and co-workers.
- Provided excellent customer service by responding promptly to inquiries or complaints.
SERVER
S&M Catering
Mifflinburg
01.2009 - 11.2019
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Refer unresolved customer grievances to designated departments for further investigation.
- Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up the server station, taking out the trash, or checking and cleaning the bathroom.
Education
Bachelor of Science - Psychology - Counseling & Forensic Concentration
Mansfield University of Pennsylvania
Mansfield, PA05.2023
Skills
Problem mediation / critical thinking
● Trained in roommate conflict mediation
● Can think swiftly and rationally when a problem arises
Rule enforcement
● Followed and enforced proper guidelines and rules for the safety and betterment of the residence halls
● Can explain why rules are put in place so that others can understand why the must be enforced
Social perceptiveness
● Can communicate adequately with a diverse group of clients and coworkers
● Have worked with a diverse group of 155 students at Manfield University
Communication Skills
● Public speaking in front of any audience
● Able to balance professional tone and empathetic tone with residents as a Resident Assistant
Awards and Certifications
Psi Chi Member - current
Member of the honors psychology fraternity (Psi Chi) at Mansfield University, Work to encourage, stimulate, and maintain excellence in scholarship of the individual members in all fields, particularly in psychology, work to address all forms of hate and oppression.
QPR (Question, Persuade, Refer) Certified - current
Thoroughly trained in suicide prevention. Trained to recognize warning signs of suicide, know how to offer hope, know how to get help and save a life
CPR and First Aid Certified - current
Fully trained in CPR and First Aid. This was last updated in July 2025.
Timeline
Therapist
Crossroads Counseling
11.2024 - Current
WAITRESS
Perkins
02.2024 - 09.2024
MENTAL HEALTH CASE MANAGER
SAM inc
05.2023 - 12.2023
Intern
CONCERN
02.2023 - 05.2023
RESIDENT ASSISTANT
Mansfield University of Pennsylvania
08.2021 - 05.2023
CREW MEMBER/ CERTIFIED TRAINER
Chipotle
04.2018 - 12.2019
SERVER
S&M Catering
01.2009 - 11.2019
Bachelor of Science - Psychology - Counseling & Forensic Concentration
Mansfield University of Pennsylvania
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