Lyric Odom
Philadelphia,PA
Summary
I am an experienced individual with almost 10 years of experience providing high-quality organization, great multitasking and task prioritization skills. I am a very energetic individual determined to provide excellent customer service. I pride myself in remaining calm and poised while managing high-volume workloads. I am highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. I am hoping to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
05.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
DEPARTMENT OWNER
Target
08.2020 - 03.2024
- Trained and motivated employees to perform daily business functions and tasks.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with guests.
MARKDOWN ASSOCIATE
Burlington Coat Factory
03.2020 - 07.2020
- Regularly reviewed market research data, incorporating insights into strategic decision-making around product pricing and promotions.
- Assisted in the development of annual markdown budgets, contributing to effective financial planning and resource allocation efforts.
CASHIER/SALES ASSOCIATE
Burlington Stores
03.2020 - 07.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
CREW MEMBER
Little Caesars
05.2016 - 08.2016
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
Some College (No Degree) - Real Estate
Community College of Philadelphia
Philadelphia, PASome College (No Degree) - Interior Design
Community College of Philadelphia
Philadelphia, PASome College (No Degree) - Forensic Science
West Chester University of Pennsylvania
West Chester, PAHigh School Diploma -
Multicultural Academy Cs
Philadelphia, PA06.2018
Skills
- Small business operations
- Customer Service-Oriented
- Relationship Building
- Verbal and written communication
- Effective Multitasking
- Production experience
- Attentive and Observant
- Computer Skills
Timeline
Pharmacy Technician
CVS Pharmacy
05.2024 - Current
DEPARTMENT OWNER
Target
08.2020 - 03.2024
MARKDOWN ASSOCIATE
Burlington Coat Factory
03.2020 - 07.2020
CASHIER/SALES ASSOCIATE
Burlington Stores
03.2020 - 07.2020
CREW MEMBER
Little Caesars
05.2016 - 08.2016
Some College (No Degree) - Real Estate
Community College of Philadelphia
Some College (No Degree) - Interior Design
Community College of Philadelphia
Some College (No Degree) - Forensic Science
West Chester University of Pennsylvania
High School Diploma -
Multicultural Academy Cs
Similar Profiles
Anastasios DonesAnastasios Dones
Pharmacist at CVS – CVS PharmacyPharmacist at CVS – CVS Pharmacy
Faiza AliFaiza Ali
Certified Pharmacy Technician at Giant Pharmacy & CVS PharmacyCertified Pharmacy Technician at Giant Pharmacy & CVS Pharmacy
Carmen D Cintrón MarreroCarmen D Cintrón Marrero
Customer Service at CVS Pharmacy/Caribe Pharmacy HoldingCustomer Service at CVS Pharmacy/Caribe Pharmacy Holding