Detail-oriented individual who is committed to continuous leaning to enhance store processes. Proven ability to handle multiple tasks efficiently in fast-paced environments and an artistic eye for fostering inviting environments. Positive attitude to build customer relationships.
Overview
4
4
years of professional experience
Work History
Sales Associate
Menchey Music Service
07.2022 - 04.2025
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Engaged with customers to build rapport and loyalty.
Listened to customer needs and desires to identify and recommend products.
Processed transactions accurately using point-of-sale systems, handled cash and credit payments, and managed returns and exchanges following company policies.
Processed rental agreements and instrument exchanges to ensure seamless transitions and accurate documentation.
Sales Associate
Bath and Body Works, Limited Brands
05.2021 - 09.2021
Solved customer challenges by offering relevant products and services.
Engaged with customers to build rapport and loyalty.
Provided positive first impressions to welcome existing, new, and potential customers.
Processed transactions accurately using point-of-sale system by correctly handling cash and credit payments.
Managed returns, exchanges, and refunds using point-of-sale system in accordance with store policy.
Created inviting environment for customers by maintaining store organization and cleanliness.