Ma Christina Martin
Mechanicsburg
Summary
Detail-oriented individual who is committed to continuous leaning to enhance store processes. Proven ability to handle multiple tasks efficiently in fast-paced environments and an artistic eye for fostering inviting environments. Positive attitude to build customer relationships.
Overview
4
4
years of professional experience
Work History
Sales Associate
Menchey Music Service
07.2022 - 04.2025
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Listened to customer needs and desires to identify and recommend products.
- Processed transactions accurately using point-of-sale systems, handled cash and credit payments, and managed returns and exchanges following company policies.
- Processed rental agreements and instrument exchanges to ensure seamless transitions and accurate documentation.
Sales Associate
Bath and Body Works, Limited Brands
05.2021 - 09.2021
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Processed transactions accurately using point-of-sale system by correctly handling cash and credit payments.
- Managed returns, exchanges, and refunds using point-of-sale system in accordance with store policy.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
Associate of Arts - Arts
Harrisburg Area Community College
Harrisburg, PA12-2022
Skills
- Relationship building
- Positive and professional
- Flexible schedule
- Store opening and closing
- POS system operation
- Customer engagement
- Committed to continuous learning
Timeline
Sales Associate
Menchey Music Service
07.2022 - 04.2025
Sales Associate
Bath and Body Works, Limited Brands
05.2021 - 09.2021
Associate of Arts - Arts
Harrisburg Area Community College