Maddie Callender
Pittsburgh
Summary
Dynamic Wellness Advisor with a proven track record at YogaSix South Hills, excelling in customer service and technical problem-solving. Leveraged strong interpersonal communication and creativity to exceed membership sales targets. Authored a published article, showcasing public speaking skills and enhancing community engagement. Committed to fostering relationships, organizational culture, and driving business growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Wellness Advisor
YogaSix South Hills
10.2022 - Current
- Greeted and assisted members daily, providing excellent customer service and resolving technical issues efficiently
- Managed sales tasks using computer software and maintained organized spreadsheets that tracks membership data
- Conducted outreach through calls, texts, and emails to prospective members, successfully converting leads into sales
- Authored a published article in a local town magazine sharing personal experiences and promoting the studio
- Represented the studio at grassroots community events to generate new leads and increase membership prospects
- Achieved and exceeded monthly membership sales targets by promoting studio services and memberships
Team Member
Mediterra Cafe Mt. Lebanon
05.2021 - 09.2021
- Greeted customers, processed orders, and provided kitchen and dining assistance
- Assisted in training new employees on company policies, procedures, and safety protocols.
- Streamlined daily workflow processes to enhance efficiency and reduce wait times for customers.
Camp Counselor
Mt. Lebanon Recreation Center
06.2019 - 08.2019
- Supervised daily activities and ensured safety protocols in camp environment.
- Developed engaging lesson plans to enhance campers' skills and promote teamwork.
- Led group discussions to foster communication and conflict resolution among campers.
Sales Associate
T.J. Maxx
05.2018 - 08.2018
- Provided exceptional customer service, addressing inquiries and resolving issues to enhance customer satisfaction.
- Engaged customers through effective communication and product knowledge, fostering relationships to drive repeat business.
Education
Bachelor of Arts - Communications
Duquesne University
Pittsburgh, PA05-2026
Bachelor of Arts -
The Ohio State University
Columbus, OH05-2022
High School Diploma -
Mt. Lebanon High School
Pittsburgh, PA06-2020
Skills
- Technical and Creative Writing
- Interpersonal Communication
- Creativity
- Time Management
- Team Motivation
- Attention to Detail
- MS Office Products
- Public Speaking
Certification
200 HR Yoga Teacher Training
Timeline
Wellness Advisor
YogaSix South Hills
10.2022 - Current
Team Member
Mediterra Cafe Mt. Lebanon
05.2021 - 09.2021
Camp Counselor
Mt. Lebanon Recreation Center
06.2019 - 08.2019
Sales Associate
T.J. Maxx
05.2018 - 08.2018
Bachelor of Arts - Communications
Duquesne University
Bachelor of Arts -
The Ohio State University
High School Diploma -
Mt. Lebanon High School