Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Maddie Callender

Pittsburgh

Summary

Dynamic Wellness Advisor with a proven track record at YogaSix South Hills, excelling in customer service and technical problem-solving. Leveraged strong interpersonal communication and creativity to exceed membership sales targets. Authored a published article, showcasing public speaking skills and enhancing community engagement. Committed to fostering relationships, organizational culture, and driving business growth.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Wellness Advisor

YogaSix South Hills
10.2022 - Current
  • Greeted and assisted members daily, providing excellent customer service and resolving technical issues efficiently
  • Managed sales tasks using computer software and maintained organized spreadsheets that tracks membership data
  • Conducted outreach through calls, texts, and emails to prospective members, successfully converting leads into sales
  • Authored a published article in a local town magazine sharing personal experiences and promoting the studio
  • Represented the studio at grassroots community events to generate new leads and increase membership prospects
  • Achieved and exceeded monthly membership sales targets by promoting studio services and memberships

Team Member

Mediterra Cafe Mt. Lebanon
05.2021 - 09.2021
  • Greeted customers, processed orders, and provided kitchen and dining assistance
  • Assisted in training new employees on company policies, procedures, and safety protocols.
  • Streamlined daily workflow processes to enhance efficiency and reduce wait times for customers.

Camp Counselor

Mt. Lebanon Recreation Center
06.2019 - 08.2019
  • Supervised daily activities and ensured safety protocols in camp environment.
  • Developed engaging lesson plans to enhance campers' skills and promote teamwork.
  • Led group discussions to foster communication and conflict resolution among campers.


Sales Associate

T.J. Maxx
05.2018 - 08.2018
  • Provided exceptional customer service, addressing inquiries and resolving issues to enhance customer satisfaction.
  • Engaged customers through effective communication and product knowledge, fostering relationships to drive repeat business.


Education

Bachelor of Arts - Communications

Duquesne University
Pittsburgh, PA
05-2026

Bachelor of Arts -

The Ohio State University
Columbus, OH
05-2022

High School Diploma -

Mt. Lebanon High School
Pittsburgh, PA
06-2020

Skills

  • Technical and Creative Writing
  • Interpersonal Communication
  • Creativity
  • Time Management
  • Team Motivation
  • Attention to Detail
  • MS Office Products
  • Public Speaking

Certification

200 HR Yoga Teacher Training

Timeline

Wellness Advisor

YogaSix South Hills
10.2022 - Current

Team Member

Mediterra Cafe Mt. Lebanon
05.2021 - 09.2021

Camp Counselor

Mt. Lebanon Recreation Center
06.2019 - 08.2019

Sales Associate

T.J. Maxx
05.2018 - 08.2018

Bachelor of Arts - Communications

Duquesne University

Bachelor of Arts -

The Ohio State University

High School Diploma -

Mt. Lebanon High School
Maddie Callender