Maddie Ferguson
Secane
Summary
Data analysis experience, Data visualization experience, Excellent communication skills from 4+ years of customer service experience.
Overview
5
5
years of professional experience
Work History
Sales Associate
Rally House of Springfield
05.2024 - 09.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Associate
Swiss Farms
05.2022 - 08.2022
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Ice Cream Artisan
The Junction LLC
07.2019 - 09.2019
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Marketing, Business Data Analytics
Penn State University
05.2026
Health Science Studies
Quinnipiac University
Hamden, CT05.2022
Skills
- MS Word, Excel, and Outlook
- Tableau Desktop
- Teamwork and Collaboration
- Strong Communication and Interpersonal Skills
- Time Management
- Problem-solving skills
Campus Involvement
- Vice President of Recruitment, Pi Beta Phi, 11/21, 07/22
- Treasurer, PSU Brandywine Student Government Association, 08/24, 08/25
- Residents Assistant, Penn State Brandywine, 08/24, 05/25
Timeline
Sales Associate
Rally House of Springfield
05.2024 - 09.2024
Associate
Swiss Farms
05.2022 - 08.2022
Ice Cream Artisan
The Junction LLC
07.2019 - 09.2019
Health Science Studies
Quinnipiac University
Marketing, Business Data Analytics
Penn State University
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