Madeline Sprow
Enola
Summary
Outgoing and results-driven individual excelling in communication and relationship-building. Possesses foundational knowledge of sales techniques and is adept at leveraging persuasive communication and negotiation skills. Committed to driving revenue growth and fostering customer satisfaction.
Overview
6
6
years of professional experience
Work History
Marketing/Sales Representative
Total Air Cleaning (TAC)
05.2023 - 08.2024
- Conducted calls to current and potential customers to inform them of services and generate interest in product offerings.
- Scheduled appointments for product demonstrations, ensuring a smooth transition between marketing and sales efforts.
- Promoted air-cleaning products by clearly communicating their benefits and addressing customer needs and concerns.
- Maintained and updated business calendars, coordinating meetings and follow-ups for sales representatives.
- Organized business documents and records to improve efficiency and support daily operations.
- Provided prompt and professional customer service by answering inquiries and resolving basic concerns.
Counter Server
Cedar Cliff Pizza
05.2021 - 08.2022
- Delivered fast-paced customer service in a high-volume, fast-casual restaurant environment.
- Took customer orders in person and over the phone, accurately processing transactions at the cash register.
- Prepared and organized orders for delivery and pickup, ensuring quality and accuracy.
- Assisted in food prep, including cutting pizzas, folding boxes, and removing items from the oven safely and efficiently.
- Maintained restaurant cleanliness by routinely sanitizing tables, counters, bathrooms, and taking out trash.
- Restocked chips, drinks, and supplies to ensure smooth operations during peak hours.
- Provided prompt and friendly service by delivering food to dine-in customers and supporting the kitchen team under pressure.
- Demonstrated intense multitasking, time management, and teamwork skills in a chaotic, fast-moving environment.
Cashier
Weis Markets Inc
05.2018 - 08.2018
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
Education
Bachelors in Journalism - Advertising
West Virginia University
Morgantown, WV12-2026
High School Diploma -
Trinity High School
Camp Hill, PA05-2022
Skills
- Customer service
- Verbal and written communication
- Time management
- Multitasking in fast-paced environments
- Phone etiquette
- Scheduling and appointment setting
- Product promotion
- Team collaboration
- Conflict resolution
- Organization and record-keeping
- Team leadership
Timeline
Marketing/Sales Representative
Total Air Cleaning (TAC)
05.2023 - 08.2024
Counter Server
Cedar Cliff Pizza
05.2021 - 08.2022
Cashier
Weis Markets Inc
05.2018 - 08.2018
Bachelors in Journalism - Advertising
West Virginia University
High School Diploma -
Trinity High School
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