Summary
Education
Work History
Skills
Campus Leadership
Community Service
Timeline
Overview
Generic

Madelyn Clay

Carlisle

Summary

Motivated and detail-oriented college senior with an academic foundation in business management, eager to launch a career in business finance. Skilled in online marketing and professional communication, with hands on experience gained through my current position, as well as academic projects and extracurricular involvement. Known for being a fast learner, efficient communicator, and team player with a strong work ethic. Seeking an opportunity to launch my professional career while contributing to a dynamic organization and team.

Education

Bachelor of Science - Business Administration, Management

Shippensburg University of Pennsylvania
Shippensburg, PA
08.2025

Work History

Club Concierge

Carlisle Country Club
05.2025 - Current
  • Serve as the first point of contact at the front desk, greeting members and guests while providing accurate information about concerns and services
  • Remedy issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Manage and update the company’s Facebook and Instagram accounts with engaging content and current event information.
  • Collaborate closely with the General Manager and Food & Beverage Manager to coordinate event logistics and ensure effective promotion of the events

Server/Bartender

Carlisle Country Club
04.2024 - 05.2025
  • Greeted and served members in a fast-paced, high-standard hospitality environment, ensuring a positive dining experience
  • Entered food and beverage orders accurately using a POS system, maintaining efficiency, and minimizing errors
  • Set up and maintain clean areas before, during, and after service to maintain a welcoming atmosphere
  • Addressed customer concerns promptly and with professionalism

Server

Three Pines Tavern
06.2021 - 01.2024
  • Greeted customers warmly and provided attentive, friendly service throughout their dining experience
  • Delivered food and beverages efficiently while managing multiple tables and orders in a fast-paced environment
  • Handled cash and credit card transactions accurately, ensuring smooth and secure payment processing
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Skills

  • Strong interpersonal skills
  • Exceptional communication
  • Food and beverage sales
  • Reservation management
  • Effective multitasking
  • Social media networking
  • Efficient problem solving

Campus Leadership

Public Relations, Kappa Beta Gamma, Shippensburg University

  • Managed the sorority’s Instagram account, increasing engagement and brand visibility among campus and national audiences, Created and scheduled weekly posts highlighting chapter events, sister achievements, and campus involvement, Produced creative, timely content for national holidays and awareness campaigns to align with sorority values and promote unity

Community Service

Volunteer, Relay for Life, Shippensburg University

  • Provided help with conducting and organizing games and prizes

Timeline

Club Concierge

Carlisle Country Club
05.2025 - Current

Server/Bartender

Carlisle Country Club
04.2024 - 05.2025

Server

Three Pines Tavern
06.2021 - 01.2024

Bachelor of Science - Business Administration, Management

Shippensburg University of Pennsylvania

Overview

4
4
years of professional experience

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Madelyn Clay