Madelyn Jack
Pittsburgh
Summary
Dedicated customer focused candidate with successful experiences in both office settings and fast pace store environments. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
9
9
years of professional experience
Work History
Store Manager
Buffalo Exchange
04.2022 - 01.2024
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed weekly store reports, schedules, and finance records.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
Visitor Services Representative
The Andy Warhol Museum
05.2019 - 04.2022
- Enhanced visitor experience by providing exceptional customer service and addressing inquiries efficiently.
- Addressed visitor concerns promptly and professionally, ensuring a positive impression of the organization.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Apparel Team Lead
Dicks Sporting Goods
04.2015 - 05.2019
- Boosted sales performance through regular team training sessions on effective selling techniques and product features.
- Implemented creative merchandising strategies to highlight promotional items and drive sales growth.
- Mentored junior team members, fostering a supportive environment that encouraged professional growth and development.
Education
Bachelor of Arts -
University Of Akron
Akron, OH12.2020
Skills
- Customer service
- Relationship-oriented professional
- Organized and productive in office settings
- Friendly and Positive
- Flexible Schedule
Timeline
Store Manager
Buffalo Exchange
04.2022 - 01.2024
Visitor Services Representative
The Andy Warhol Museum
05.2019 - 04.2022
Apparel Team Lead
Dicks Sporting Goods
04.2015 - 05.2019
Bachelor of Arts -
University Of Akron
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