Madelyn Kenny
Eagleville
Summary
Experienced with data collection and analysis techniques. Utilizes research methodologies to provide actionable market insights. Strong understanding of competitive analysis and consumer behavior trends.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
4
4
years of professional experience
Work History
Market Research Intern
Evolution Consulting and Research
05.2024 - Current
- Identified and monitored industry trends to stay ahead of competitors and address emerging market needs proactively.
- Fostered strong professional relationships with colleagues and supervisors, contributing to intern success and potential for future opportunities.
- Collected and analyzed consumer data for better-targeted marketing campaigns, increasing customer engagement.
- Worked with qualitative (focus groups) and quantitative data
- Prepared detailed reports and presentations to share research results with senior management, informing strategic decisions.
- Assisted team members in managing multiple projects simultaneously while adhering to strict deadlines, showcasing excellent time management skills during intern term.
House and Pet Sitter
Self Employed
05.2022 - Current
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Managed a variety of household tasks, including mail collection, plant care, trash removal, and light cleaning to maintain a clean living environment for clients'' return.
- Communicated with homeowner via phone or text.
- Fed and watered animals and replaced dirty bedding and litter boxes.
- Built strong relationships with repeat customers based on trustworthiness professionalism exceptional attention detail.
- Promoted a sense of security among clients by consistently being punctual, reliable, responsible, accountable in fulfilling all assigned duties within agreed time frames.
- Maintained a flexible schedule to accommodate client needs, including last-minute bookings and extended stays.
Desk Assistant
Loyola University Maryland
09.2023 - 05.2024
- Greeted guests in with friendliness and professionalism.
- Provided exceptional customer service, addressing inquiries promptly and professionally.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Maintained accurate records with diligent data entry, ensuring information was up-to-date and easily accessible.
Merchandise Associate
TJX Companies
01.2021 - 01.2024
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Greeted, serviced, and thanked all customers.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Updated signage and price tags to reflect current sales.
- Assisted in the training and development of new associates, fostering a positive team environment.
- Built end caps and aisle displays to highlight products and support latest promotions.
- Used pallet jacks to move and position merchandise.
Education
Bachelor's Degree - Psychology, Spanish
Loyola University Maryland
Baltimore, MD05-2026
Study Abroad Program -
Instituto Franklin, Universidad De Alcalá
12.2024
High School -
Methacton High School
Eagleville, PA06.2023
Skills
- Data analysis
- Consumer research
- Report preparation
- Customer service
- Effective communication
- Critical thinking
- Team collaboration
- Qualitative research
- Quantitative research
- Focus groups
Languages
Spanish
Professional Working
Related Courses/Activity
PY291/292: Research Methods
provides an introduction to the fundamental principles and practical skills needed to conduct research, covering topics like research design, data collection, analysis, and interpretation, as well as ethical considerations
FO101: Introduction to Forensics
PY265: Forensic Psychology
Community of Inquiry, created in the Center for Equity, Leadership, and Social Justice Education member:
Work to understand, practice, and apply practical research skills to address pressing questions and issues facing children and families in Baltimore and beyond.
Timeline
Market Research Intern
Evolution Consulting and Research
05.2024 - Current
Desk Assistant
Loyola University Maryland
09.2023 - 05.2024
House and Pet Sitter
Self Employed
05.2022 - Current
Merchandise Associate
TJX Companies
01.2021 - 01.2024
Bachelor's Degree - Psychology, Spanish
Loyola University Maryland
Study Abroad Program -
Instituto Franklin, Universidad De Alcalá
High School -
Methacton High School
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