Madelyn Kress
Cranberry Township
Summary
Proactive operations professional with 2 years experience. Eager to transition academic experience into professional growth. Adaptability to changing environments seeking to provide diligente work experience to apply to the goals of Westing House .
Overview
3
3
years of professional experience
Work History
Operations Assistant
Perferred Clinet Group
08.2020 - 08.2023
- Streamlined operations by implementing efficient inventory management systems.
- Enhanced team productivity by providing administrative support in scheduling and coordinating meetings.
- Boosted order fulfillment rates by closely monitoring inventory levels and promptly addressing discrepancies.
- Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.
Front of House Staff Member
Jasons Deli
07.2020 - 08.2023
- Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
- Streamlined front of house operations by implementing effective organization and communication strategies with team members.
- Increased repeat business through friendly interactions and promptly addressing any issues or concerns.
- Boosted overall efficiency by training new staff members in proper procedures and policies for the front of house.
- Upheld company standards for quality, safety, and cleanliness throughout daily tasks, contributing to a consistent dining experience for all guests.
Education
Associate of Science - Human Resources Management
Kent State University
Kent, OH05.2026
High School Diploma -
Seneca Valley School District
Harmony, PA05.2022
Skills
- Onboarding and Orientation
- Organizational Management
- Work Planning and Prioritization
- Documentation and Reporting
- Operational Reporting
- Policy and Procedure Adherence
Timeline
Operations Assistant
Perferred Clinet Group
08.2020 - 08.2023
Front of House Staff Member
Jasons Deli
07.2020 - 08.2023
Associate of Science - Human Resources Management
Kent State University
High School Diploma -
Seneca Valley School District
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