Madisyn McCleary
York
Summary
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
3
3
years of professional experience
Work History
Barista
Molly's Courtyard and Cafe
Marietta, PA
09.2025 - 05.2026
- Maintained cleanliness and organization of workspace to ensure compliance with health standards.
- Assisted customers with menu selections, providing recommendations based on preferences.
- Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
- Monitored inventory levels, alerting management to restock supplies as needed.
- Implemented streamlined workflow processes to enhance service speed during peak hours.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Barista Shift Supervisor
Sips Coffee Shop
Manchester, PA
09.2024 - 05.2026
- Receive and process customer payments.
- Take customer orders and convey them to other employees for preparation.
- Clean or sanitize work areas, utensils, or equipment.
- Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
- Supervised daily operations to ensure efficient workflow and exceptional customer service.
- Trained and mentored new baristas on beverage preparation and customer interaction standards.
Childcare Provider
Elizabethtown Child Care Center
Elizabethtown, PA
09.2025 - 04.2026
- Supervised daily activities to ensure safety and engagement of children.
- Developed and implemented age-appropriate educational programs fostering cognitive growth.
- Communicated effectively with parents to provide updates on children's progress and behavior.
- Maintained a clean, organized environment adhering to health and safety standards.
- Collaborated with team members to create a nurturing atmosphere promoting social skills development.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
Red Robin
York, PA
10.2023 - 07.2024
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
- Provide guests with menus.
- Greet guests and seat them at tables or in waiting areas.
- Answer telephone calls and respond to inquiries or transfer calls.
Education
High School -
Eastern York High School
Wrightsville, PA05-2025
No Degree - Occupational Therapy
Elizabethtown College
Elizabethtown, PA05-2029
Skills
- Time management
- Friendly and outgoing
- Team player
- Attention to detail
- Problem-solving
- Opening and closing duties
- Workflow management
- Excellent communication
- Organizational systems
Timeline
Barista
Molly's Courtyard and Cafe
09.2025 - 05.2026
Childcare Provider
Elizabethtown Child Care Center
09.2025 - 04.2026
Barista Shift Supervisor
Sips Coffee Shop
09.2024 - 05.2026
Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
Red Robin
10.2023 - 07.2024
High School -
Eastern York High School
No Degree - Occupational Therapy
Elizabethtown College
Links
LinkedIn Profile – http://www.linkedin.com/in/madisyn-mccleary-05313134b