Summary
Overview
Work History
Education
Skills
Timeline
Generic
Madilyn Glatz

Madilyn Glatz

Bristol

Summary

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

3
3
years of professional experience

Work History

Sales Associate/cashier

Ross Department Store
05.2024 - 10.2024
  • Helps customers find merchandise and purchase products in a store.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Putting Clothes on hangers in size order.
  • Checking customers out at register and collecting payment.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Cashier/Sales Associate

Hibbetts Sports store
10.2022 - 03.2024
  • Ensure accurate inventory in stock.
  • Pulling online orders and shipping out to customers
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.

Cashier/Sales Associate

Five Below
09.2021 - 10.2022
  • Greeted customers entering the store.
  • Checking patient out at register
  • Helps customers find merchandise and purchase products in a store.
  • Counting registers at closing.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Addressed customer needs and made product recommendations to increase sales.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.

Education

High School Diploma -

Harry S Truman
Levittown, PA
06-2023

Skills

  • I am great at multi-tasking, self-motivator and starter Able to ask for help when needed
  • Customer service
  • Time management
  • Multi-tasking strength
  • Excellent people skills
  • Goal oriented
  • Cash handling
  • Flexible schedule
  • Cash register operation
  • Meeting deadlines
  • Cleaning techniques
  • Relationship building

Timeline

Sales Associate/cashier

Ross Department Store
05.2024 - 10.2024

Cashier/Sales Associate

Hibbetts Sports store
10.2022 - 03.2024

Cashier/Sales Associate

Five Below
09.2021 - 10.2022

High School Diploma -

Harry S Truman
Madilyn Glatz