Madison Camody
Whitehall
Summary
Friendly Medical Receptionist offering excellent skills in patient relations and office management. Organized and accurate in managing patient flow. Works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in scheduling, records and front desk management.
Overview
6
6
years of professional experience
Work History
Receptionist
West End Family Eye Care
Allentown
03.2021 - Current
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic and health history to keep information current.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Helped patients complete necessary medical forms and documentation.
- Organized paperwork such as charts and reports for office and patient needs.
- Supported office staff and operational requirements with administrative tasks.
- Transcribed phone messages and relayed to appropriate personnel.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Confirmed appointments, communicated with clients and updated client records
Receptionist
Haldeman Ford Lincoln
Allentown
06.2020 - 03.2021
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Provided callers with address, directions, company website and related information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Checked customers in and out
- Responsible for typing up leases along with entering stock
- Performed other office duties including filing, faxing and copying documents for customers file
Receptionist
Meera Salon & Day Spa
Whitehall
08.2018 - 01.2019
- Answered phone calls, greeted clients, and handled all front desk responsibilities
- Responded to inquiries from callers seeking information, giving prospective clients information regarding services, spa technology, and products offered
- Responsible for scheduling appointments for multiple stylists, massage therapists, and nail techs
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Lehigh Carbon Community College
Schnecksville, PASkills
- Customer/Client relations
- Professional demeanor
- Documentation and reporting
- Office administration
- Multi-Line Telephone Systems
- Bookkeeping
- Telephone skills
- Organization skills
- Scheduling
- Verbal and written communication
Timeline
Receptionist
West End Family Eye Care
03.2021 - Current
Receptionist
Haldeman Ford Lincoln
06.2020 - 03.2021
Receptionist
Meera Salon & Day Spa
08.2018 - 01.2019
Lehigh Carbon Community College
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