Madison Dickens
Canonsburg
Summary
Reliable and detail-oriented worker with several years of experience in customer-focused roles and fast-paced team environments. Currently studying Medical Laboratory Technology at Laurel Technical Institute and eager to transition into the healthcare field. Brings strong organization, communication, and multitasking skills along with a commitment to learning and providing excellent service.
Overview
5
5
years of professional experience
2023
2023
years of post-secondary education
Work History
Crew Member
Five Guys
Canonsburg
08.2025 - Current
- Provided excellent customer service in a fast-paced restaurant environment.
- Maintained cleanliness and organization of workstations and dining areas.
- Collaborated with team members to ensure smooth service operations.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Crew Member
Westgate Cinemas
New Castle
05.2021 - 07.2025
- Interacted pleasantly with guests to deliver quality customer service.
- Maintained organized storage areas for food products, beverages and theatre supplies.
- Took orders from patrons and input selections into store computer system.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Directed patrons to restrooms and other amenities within facility.
- Assisted in training new crew members on operational procedures and best practices.
- Cleaned lobby area and theatres by sweeping floors and emptying trash.
Education
Medical Laboratory Technician
Laurel Technical Institute
Hermitage, PA 08.2025 - 02.2026
Shenango High School
New Castle, PennsylvaniaSkills
- Reliability and punctuality
- Customer service
- Teamwork and collaboration
- Store opening and closing
- Multitasking and organization
- Willingness to learn
References
References available upon request.
Timeline
Crew Member
Five Guys
08.2025 - Current
Medical Laboratory Technician
Laurel Technical Institute
08.2025 - 02.2026
Crew Member
Westgate Cinemas
05.2021 - 07.2025
Shenango High School