Madison Domanico
Warrington
Summary
Motivated advertising and public relations graduate from The Pennsylvania State University with diverse experience in marketing, sales, and hospitality. Proven leader at the Walt Disney World Resort, excelling in guest service, team training, and enhancing guest experiences. Track record of driving revenue and strengthening customer relationships as a Prestige Beauty Advisor at Ulta Beauty. Skilled in event planning, collaboration, and managing projects with positivity and accuracy, dedicated to fostering exceptional results.
Overview
3
3
years of professional experience
Work History
Disney College Program Intern
Walt Disney World Resort
08.2024 - Current
- Promoted to Merchandise Trainer, responsible for onboarding and mentoring new cast members while providing hands-on training in guest service, transaction handling, and company policies, fostering a positive and supportive team environment.
- Adapted seamlessly to diverse locations, procedures, and guest demographics by gaining extensive experience in all four theme parks, each resort, water parks, and Disney Springs.
- Resolved guest concerns promptly and professionally, upholding Disney's commitment to exceptional service standards while consistently representing the brand with excellence.
- Created memorable guest experiences through engaging interactions and personalized attention while adhering to Disney's safety policies and service expectations.
Prestige Beauty Advisor
Ulta Beauty Inc.
04.2022 - 08.2024
- Collaborated with team members and management to achieve sales targets, develop engaging visual merchandising displays, and organize promotional events that increased brand awareness.
- Delivered exceptional customer service by building relationships, understanding client needs, and recommending tailored solutions, increasing repeat business and average transaction values.
- Maintained an in-depth knowledge of beauty products and industry trends to provide expert guidance, enhance customer experiences, and drive sales.
- Monitored personal sales performance daily to track progress, identify areas for improvement, and consistently exceed performance goals.
Public Relations Intern
Behrman Communications
08.2023 - 04.2024
- Supported public relations initiatives by conducting market research, identifying target audience preferences, and assisting in the development of tailored marketing strategies.
- Assisted in planning PR events, securing increased media coverage and identifying partnership or sponsorship opportunities aligned with company objectives.
- Collaborated with cross-functional teams to create compelling promotional materials, media mailers, and content for various platforms, enhancing brand visibility.
- Monitored media coverage and industry trends, tracking client mentions through Cision, Google, and other social media to support strategic outreach and brand positioning.
Education
Bachelor of Arts - Advertising / Public Relations
The Pennsylvania State University
University Park, PA05-2024
Skills
- Leadership qualities
- Interpersonal relations
- Sales and marketing
- Time Management
- Flexibility
- Teamwork and collaboration
- Event Planning
Timeline
Disney College Program Intern
Walt Disney World Resort
08.2024 - Current
Public Relations Intern
Behrman Communications
08.2023 - 04.2024
Prestige Beauty Advisor
Ulta Beauty Inc.
04.2022 - 08.2024
Bachelor of Arts - Advertising / Public Relations
The Pennsylvania State University
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