Madison Eberlin
Altoona
Summary
Dedicated Surgery Scheduler with extensive experience in managing complex scheduling systems and coordinating pre-surgical requirements. Demonstrates strong organizational skills and the ability to handle multiple priorities efficiently. Fosters effective communication between patients and medical staff, enhancing operational flow. Committed to supporting team goals and adapting to evolving challenges.
Overview
8
8
years of professional experience
Work History
Surgery Scheduler
Pain and Spine Specialists of Pennsylvania
Altoona
01.2024 - Current
- Coordinated communication among patients, physicians, and medical staff to streamline scheduling process.
- Scheduled patient appointments for various surgical procedures and consultations.
- Booked surgeries according to physician volume and maintained prompt turnaround times.
- Facilitated follow-up appointments and provided post-operative care instructions to enhance patient recovery.
- Collaborated with surgical teams to optimize workflow and reduce delays.
- Managed electronic health records to ensure accurate patient information.
- Provided exceptional customer service to enhance patient experience.
Medical Screener
Kedplasma
Altoona
07.2023 - 01.2024
- Conducted health screenings for plasma donors following established protocols.
- Ensured donor safety and comfort throughout screening procedures.
- Monitored vital signs to detect potential issues before donation.
- Followed safety protocols at all times while performing medical screenings.
- Recorded donor information accurately in electronic health systems.
- Collaborated with team members to ensure efficient workflow and patient care.
- Informed potential donors about donation process and its significance.
Pharmacy Technician
Martin's Food
04.2021 - 02.2023
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions to ensure timely and accurate processing.
- Stocked, labeled and inventoried medication to keep accurate records.
- Guided customers with inquiries and prescription needs, enhancing their experience.
- Responded to incoming calls, providing accurate information to customers and healthcare providers.
Front Desk Receptionist
Blair Regional YMCA
12.2017 - 04.2021
- Greeted guests at front desk, managed check-in process, and created welcoming environment through engaging conversations.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues promptly and escalated matters to supervisor when necessary to ensure swift solutions.
- Maintained files and records by implementing organized filing systems that enhanced overall office efficiency.
Resident Assistant
Homewood At Martinsburg
12.2018 - 05.2020
- Provided daily dental, bath, and hair care assistance to support residents' personal hygiene.
- Changed bed linens, removed trash, and addressed maintenance issues to ensure resident comfort.
- Assisted residents in preparing for activity and social programs.
- Maintained clean, safe, and organized environment to enhance resident well-being.
Education
High School Diploma -
Central High School
Martinsburg, PA06-2018
Skills
- Surgery Scheduling
- Patient Coordination
- Authorization procurement
- Data Entry
- Updating charts
- HIPAA compliance
- Patient Confidentiality
- Vital Signs Monitoring
- Quality assurance
- Medical terminology
- Attention to Detail
- Time Management
- Problem-Solving Skills
- Team Collaboration
- Confidentiality maintenance
Timeline
Surgery Scheduler
Pain and Spine Specialists of Pennsylvania
01.2024 - Current
Medical Screener
Kedplasma
07.2023 - 01.2024
Pharmacy Technician
Martin's Food
04.2021 - 02.2023
Resident Assistant
Homewood At Martinsburg
12.2018 - 05.2020
Front Desk Receptionist
Blair Regional YMCA
12.2017 - 04.2021
High School Diploma -
Central High School