Madison Frisco
CVS
Pittsburgh
2
years of professional experience
Detail-oriented Revenue Cycle Specialist experienced in claims processing, HIPAA compliance, and financial analysis. Achieved accuracy and efficiency in revenue cycle operations through effective problem-solving and billing error resolution. Focused on leveraging transferable skills to drive success in new field.
Work History
Revenue Cycle Specialist
2 Years- Processed insurance verification and eligibility checks for patients promptly.
- Coordinated with healthcare providers to resolve discrepancies in claims submissions.
- Analyzed patient accounts to ensure accurate billing processes.
- Assisted in training new team members on revenue cycle procedures and systems.
- Increased revenue by identifying and resolving billing errors in a timely manner.
Customer Service Representative
6 Months- Resolved customer inquiries via phone and email, ensuring timely and accurate responses.
- Educated customers about medications and health services, enhancing understanding and satisfaction.
- Assisted in processing prescription orders using pharmacy management software to improve workflow efficiency.
- Collaborated with pharmacy team to troubleshoot issues, ensuring smooth operations and service continuity.
- Maintained up-to-date knowledge of company policies and procedures to provide accurate information to clients.
Education
Bachelor of Science - Biology
High School Diploma
Skills
Claims processing proficiency
Claims processing
HIPAA compliance
Paperwork management
Insurance verification
Documentation accuracy
Writing reports
Data analysis
Workflow optimization
Timeline
Customer Service Representative
CVScaremark
10.2021 - 04.2022Read More
Revenue Cycle Specialist
CVS
04.2021 - 04.2023Read More
Pennsylvania State University
Bachelor of Science from Biology
Read More
North Catholic High School
High School Diploma
Read More