Madison Palleria
Emmaus
Summary
Knowledgeable Department Lead enthusiastic about further developing knowledge by learning how to run efficient departments. Offering progressive field experience and skill at managing inventory, customer relations, and product knowledge. Successful at increasing efficiency through hands-on leadership.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Department lead/Key carrier, Contractor counter
Wehrung’s Lumber
Macungie
2025.06 - Current
- Opening and or closing the building ensuring security of the building.
- Counting register drawers at the end of a closing shift.
- Maintaining stock of my departments by ordering from vendors.
- Introduced new products to shelves, enhancing customer selection.
- Ensured timely fulfillment of lumber orders while providing expert product knowledge to customers.
- Assisting customers in the aisles helping them get the products they need.
- Cut keys, Chain, Glass and other materials for customers
- Ringing customers up at the register.
- Checked stock and price information in the computer system and updated records.
Paint and hardware associate
The Home Depot Inc
Allentown
2019.09 - 2025.03
- Qualify the customer on their paint selection as well as complete their paint order
- Stock the shelves daily in the departments to ensure great product selection.
- Make custom paint matches
- Break down pallets of material and properly dispose and recycle waste
- Put returned items back on shelves or RTV when necessary
- Qualify customers on tool selection as well as retrieve the items from the overhead if necessary.
- Experience with pallet jacks, Electric pallet jacks, Ballymore’s and Reach truck's.
Education
Emmaus High School/Lehigh Career And Technical Institute
Emmaus, PASkills
- Customer service
- Inventory management
- Product knowledge
- Cash handling
- Equipment operation
- Team leadership
- Problem solving
- Effective communication
- Conflict resolution
- Customer engagement
- Multitasking strength
- Staff training
- Prioritization skills
- Safety and security
- Stock ordering
Certification
- Electric Ladder license (The Home Depot Inc.) Issued : NA
- Reach Truck license (The Home Depot Inc.) Issued : 12/17/25
References
References available upon request.
Timeline
Department lead/Key carrier, Contractor counter
Wehrung’s Lumber
2025.06 - Current
Paint and hardware associate
The Home Depot Inc
2019.09 - 2025.03
Emmaus High School/Lehigh Career And Technical Institute