Madison Rondeau
Pittsburgh,PA
Summary
Motivated professional with over 8 years of experience in customer service and food/beverage preparation. Detail oriented and possesses a strong foundation in coffee artistry, cooking and various baking techniques. Passionate about learning new recipes and skills to create flavorful and visually appealing dishes. Looking for an opportunity to advance and gain more experience in baking, cooking, pastry design, and overall technique.
Overview
10
10
years of professional experience
Work History
Barista/Sandwich Artist
House Of Bread
09.2023 - 07.2025
- Prepared and served hot and cold sandwiches based on customer preferences.
- Prepared catering orders for breakfast and lunch with efficiency
- Prepared ingredients for sandwiches, salads and pastries (dressings, fresh fruit, vegetable purees, icing, etc)
- Put together orders for wholesale accounts and created invoices
- Assisted bakers with production such as shaping hoagies, cutting bars/brownies and icing pastries
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Streamlined ordering process, reducing wait times and increasing customer satisfaction.
Barista
Market Juice
03.2020 - 09.2023
- Memorized recipes for specialty coffees, wellness lattes, smoothies, and cold pressed juice
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Prepared food items and recipes efficiently (acai bowls, avocado toast, plant based salads, fruit/veggies, hummus, turmeric paste)
- Executed both opening and closing routines efficiently
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Washed glass bottles for the recycling/bottle return program
Barista/Cafe Manager
Alaska Neurology Center LLC
05.2019 - 01.2020
- Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Packaged bagels, muffins and other food items for customer purchase.
- Introduced new menu items to add variety and selections and meet customer preferences.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
Barista
Starbucks, Target
08.2016 - 04.2019
- Maintained a clean and organized workspace for optimal productivity and safety.
- Used POS system to accurately enter orders and process payments.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Made and served brand-specific café beverages with focus on speed, quality and consistency
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Sales Associate
Bottoms Boutique
02.2015 - 12.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Managed efficient cash register operations.
- Assisted with marketing merchandise through social media to boost sales.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
West Anchorage High School
Anchorage, AK2017
Skills
- Time management
- Attention to detail
- POS system operation
- Multitasking Abilities
- Conflict resolution
- Menu memorization
Timeline
Barista/Sandwich Artist
House Of Bread
09.2023 - 07.2025
Barista
Market Juice
03.2020 - 09.2023
Barista/Cafe Manager
Alaska Neurology Center LLC
05.2019 - 01.2020
Barista
Starbucks, Target
08.2016 - 04.2019
Sales Associate
Bottoms Boutique
02.2015 - 12.2015
High School Diploma -
West Anchorage High School
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