Madison Shamenek
Easton
Summary
With over ten years of work experience in several different fields, I am a very dedicated and motivated individual. I am always looking for ways to improve and become more efficient through strategic processes and thoroughness. Versatility and flexibility are two traits that I have strongly adapted throughout my years in the work force. Accustomed to stepping into different roles as the day needs to ensure business operations are flowing. In addition to my professional experience in food service and management, I have a decent handle on hospitality and caregiving as well. I am interested in spanning my knowledge in this area, as I find deep fulfillment in offering my services for the general care of another person in all stages of life.
Overview
8
8
years of professional experience
Work History
Home Health Aide
NA
06.2024 - Current
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Administered medications in accordance with doctor's instructions.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Developing connections with clients to promote visibility and emotional support.
REGIONAL MANAGER
Zekraft
07.2022 - 01.2025
- Monitored employee performance against established standards while providing coaching as needed
- Managed a team of 10+ employees throughout several stores, providing training and mentorship while ensuring adherence to company policies and procedures
- Utilized excellent communication skills to build relationships with customers coming in to build regularity
- Assisted in key operational functions such as ordering and delivering inventory, as well as assisting in production
- Handled clerical duties like scheduling team members and coordinating staffing affairs
- Worked with owners to define department goals and objectives to improve the overall customer and employee team experience
- Assisted in projects involving new store set ups and openings alongside owners
RECEPTIONIST
Gracedale Nursing Home
07.2022 - 03.2023
- Greeted visitors warmly and ensured they had a positive experience
- Answered phones professionally in accordance with organizational protocols
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions
- Assisted with administrative tasks such as filing documents, copying materials
- Provided superior customer service by responding to inquiries in an efficient and friendly manner
FOOD SERVICE TEAM LEAD
Target
04.2021 - 05.2022
- Maintained inventory of ingredients and supplies, ordering products when necessary
- Utilized problem solving skills to resolve conflicts between staff members in a timely manner
- Ensured compliance with all health codes and regulations while supervising the preparation of handcrafted beverages
- Analyzed sales data from previous weeks and months in order to anticipate upcoming needs in staffing or product supply
- Created schedules for staff based on budget constraints and customer demand patterns
BARISTA
Target
08.2017 - 04.2021
- Operated cash registers and handled cash and card transactions
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality
- Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner
- Maintained clean and healthy environment by following proper safety and sanitation regulations
- Maintained an efficient workflow by restocking supplies as needed throughout the day
Education
BUSINESS MANAGEMENT -
Northampton Community College
Skills
- Business development and planning
- Staff management
- Customer and vendor relations
- Sales and marketing strategies
- Scheduling
- Documentation and reporting
- Professional demeanor
Timeline
Home Health Aide
NA
06.2024 - Current
REGIONAL MANAGER
Zekraft
07.2022 - 01.2025
RECEPTIONIST
Gracedale Nursing Home
07.2022 - 03.2023
FOOD SERVICE TEAM LEAD
Target
04.2021 - 05.2022
BARISTA
Target
08.2017 - 04.2021
BUSINESS MANAGEMENT -
Northampton Community College
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