Madison Young
Lancaster
Summary
Highly motivated and service-oriented professional with a strong background in coaching and food-service customer support. Brings expertise in leadership, conflict resolution, and clear communication, with a track record of helping teams improve performance and ensuring customers feel valued. Experienced in handling high-pressure environments, multitasking, and maintaining professionalism while delivering fast, friendly, and reliable service. Committed to creating positive experiences for both customers and coworkers.
Overview
5
5
years of professional experience
Work History
Youth Lacrosse Coach
Montgomery School
03.2025 - Current
- Developed practice plans focusing on skill development and teamwork.
- Instructed players in fundamental lacrosse techniques and game strategies.
- Evaluated player performance, providing constructive feedback for improvement.
Food Service Worker
Oola Bowls
06.2024 - Current
- Prepared and assembled food items according to standardized recipes and presentation guidelines.
- Maintained cleanliness and organization of workstations to ensure compliance with health and safety regulations.
- Assisted customers in selecting menu items, providing excellent service to enhance dining experience.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Food Service Worker
Sickmans Mill
06.2023 - 06.2024
- Operated kitchen equipment efficiently, ensuring proper usage and maintenance protocols were followed.
- Collaborated with team members to streamline food preparation processes, improving overall workflow efficiency.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Hostess
Maxs Eatery
02.2021 - 04.2023
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservations and waitlists using restaurant management software.
- Coordinated with kitchen staff to streamline service flow during peak hours.
- Assisted in training new hostesses on operational procedures and customer service standards.
Education
Exercise Science
Lebanon Valley College
Annville, PAExercise Science- Pre Occupational Therapy
West Chester University of Pennsylvania
West Chester, PA05-2027
Skills
- Strong work ethic
- Customer service
- Positive attitude
- Strong communication skills
- Positive attitude and energy
- Patience and empathy
- Effective communication
Timeline
Youth Lacrosse Coach
Montgomery School
03.2025 - Current
Food Service Worker
Oola Bowls
06.2024 - Current
Food Service Worker
Sickmans Mill
06.2023 - 06.2024
Hostess
Maxs Eatery
02.2021 - 04.2023
Exercise Science
Lebanon Valley College
Exercise Science- Pre Occupational Therapy
West Chester University of Pennsylvania