Madyson L Hodges
Lancaster
Summary
Adaptable and energetic individual with a passion for learning and contributing to work environments. Possesses foundational knowledge in administration and proficiency in communication and organization. Committed to leveraging skills to drive impactful results and support organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Private Nanny
Mike & Colleen Sohl
08.2024 - Current
- Private Full-Time Nanny for a family of 3 children, Ages 6, 4, and 2
- Developed strong relationships with parents, maintaining open communication about each child's needs and behaviors
- Oversaw household duties such as housekeeping tasks or running errands when needed
- Played games, worked on puzzles, and read books to young children
- Prepared healthy, age-appropriate snacks and meals
- Monitored children's play activities to verify safety
- Supervised children on the playground to help develop physical and social skills
- Provided safe transportation to and from school
- Facilitated creative expression through craft projects
Air Force Reservist
United States Air Force Reserves
06.2021 - Current
- Current USAF Reservist with Services MOC
- Reports to Dover AFB one weekend a month and 2 consecutive weeks per year
- Greets Customers at on-base fitness center
- Leads and monitors fitness tests for all members
- Leads Fitness Improvement Program
- Shadows the Dover AFB mortuary unit every 3 years for required training
- Self-motivated, with a strong sense of personal responsibility
- Works effectively in fast-paced environments
- Proven ability to learn quickly and adapt to new situations
- Demonstrated respect, friendliness, and willingness to help wherever needed
- Assisted with day-to-day operations, working efficiently and productively with all servicemembers
- Used critical thinking to break down problems, evaluate solutions, and make decisions
Checkout Advocate
Target
06.2019 - 11.2024
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries
- Resolved customer complaints diplomatically, ensuring all parties were satisfied with the outcome
- Collaborated with team members to maintain a clean and organized checkout area
- Handled returns and exchanges in a professional manner, adhering to store policies
- Maintained accuracy in cash handling, ensuring proper change was provided to customers
- Balanced cash drawers at the end of each shift, demonstrating attention to detail and financial responsibility
- Consistently met or exceeded performance metrics related to transaction speed and accuracy rates while maintaining a friendly demeanor toward customers
- Mentored new employees on checkout procedures and best practices for effective customer interactions
- Performed cash, card, and check transactions to complete customer purchases
Human Resources Administrative Assistant
Sight and Sound Theatre
08.2023 - 01.2024
- Provided ongoing administrative support to the HR department by managing schedules, coordinating meetings, preparing documentation, and maintaining organized filing systems
- Streamlined HR operations by effectively managing personnel records and maintaining confidentiality
- Answered and redirected incoming phone calls for HR office
- Delivered friendly assistance with new hires throughout the interviewing and hiring process
- Shadowed employee exit interviews and paperwork
- Maintained and scheduled complex calendars
- Organized new employee orientation paperwork for new hires
- Processed documentation for employee actions such as new hires, grievance resolutions, and terminations
- Checked social media accounts and background checks for potential candidates
- Scheduled and coordinated interviews between hiring managers and potential candidates
- Participated in job fairs to recruit new talent
Human Resources Intern
Sight and Sound Theatre
05.2023 - 08.2023
- Created and updated tracking spreadsheets using MS Excel
- Developed strong written and verbal communication skills
- Extensive use of MS Outlook, Email, Calendar, Teams and Excel
- Use of UKG Recruiting and UKG Core
- Managed confidential employee files, maintaining accurate records of employee documents and records
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews
- Observed phone interviews and onsite interviews while offering perspectives on candidate responses
- Maintained relationships with personnel using strong collaboration and teamwork skills
- Worked with the HR team to coordinate company events
- Completed an update project on the work environment and physical requirements for each job in the company. This allowed for exposure in accurate recording for the Safety Department
- Participated in weekly lunch and learns with 11 other interns. Gained information from leaders throughout the company
- Shadowed Payroll, House, Retail, Deck, Lighting, Brand, Production, and Scene Shop teams
Education
BBA - Human Resources Management
Liberty University
Lynchburg, VA12-2024
Skills
- Relationship building
- Schedule management
- Time management
- Organizational skills
- Observation
- Excellent communication
- Authenticity
- Intentionality
- Technology use
- Confidence to ask questions
- Believing the best for others
Accomplishments
- Liberty University Dean's list Fall 2021, Fall 2022, Spring 2023, Fall 2023, Spring 2024, and Fall 2024
- Successful graduate of United States Air Force Basic Military Training
- Earned the United States Legacy Award for receiving a 100% course average during a 2-month Services Technical School
- Head Leader for Mini-Thon Club during Junior and Senior year of High School
- National Honor Society Member at Penn Manor High School
Certification
- First Aid Certification - American Red Cross
- Certified child care-taker
Timeline
Private Nanny
Mike & Colleen Sohl
08.2024 - Current
Human Resources Administrative Assistant
Sight and Sound Theatre
08.2023 - 01.2024
Human Resources Intern
Sight and Sound Theatre
05.2023 - 08.2023
Air Force Reservist
United States Air Force Reserves
06.2021 - Current
Checkout Advocate
Target
06.2019 - 11.2024
- First Aid Certification - American Red Cross
- Certified child care-taker
BBA - Human Resources Management
Liberty University
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