Maegan Hess
Jersey Shore
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and commercial sales experience. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Office Administrator
W. Stevens Trucking
Linden
07.2022 - Current
- Managed payroll processing for staff members and contractors.
- Executed payroll processing, recordkeeping, and budgeting to ensure accurate financial management.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Coordinated workplace safety programs and maintained employee records accurately.
- Processed and verified invoices for accuracy and compliance with company policies.
- Organized records of invoices and payment transactions to facilitate efficient financial tracking.
- Maintained records of all incoming and outgoing invoices.
- Oversaw filing system for invoices, documents, and other relevant information to enhance retrieval and compliance.
Shipping and Receiving Manager
Product Design & Development
York
02.2021 - 07.2022
- Managed the receiving and shipping of all incoming and outgoing orders, ensuring accuracy in product quantity, quality and condition.
- Oversaw shipping and receiving operations to ensure timely product flow.
- Coordinated supplier schedules for inbound shipments and deliveries, optimizing product flow.
- Managed inventory levels with warehouse management systems to ensure accuracy.
- Ensured that all customer orders were processed correctly and shipped on time.
- Resolved shipping documentation discrepancies through effective communication, enhancing operational clarity.
- Inspect items for quality and completeness before shipping.
- Communicate with shipping carriers to coordinate pickups and deliveries.
- Maintained accurate inventory records for packing supplies and materials used.
Commercial Sales Representative
Cumberland Truck Parts
York
11.2013 - 02.2021
- Cultivated client relationships to identify and address commercial parts needs.
- Provided expert knowledge on truck parts and accessories to assist customer inquiries.
- Negotiated pricing and managed closing processes to secure sales agreements.
- Processed sales orders accurately using company software systems for tracking.
- Resolved customer complaints to enhance satisfaction and encourage repeat business.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed inventory levels to ensure product availability for customer orders.
- Collaborated with warehouse employees to fulfill orders and communicate customers' special requests.
- Attended industry trade shows to expand network and showcase Cumberland products.
- Participated in training sessions to stay up-to-date on industry trends.
- Produced sales documents, finalized deals and filed records.
- Operated register, handled cash and processed credit card transactions.
- Reset store displays for special events and seasonal merchandise changes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Dover Area School District
Dover, PA06-2000
Skills
- Payroll administration
- Invoice processing
- Accounts payable
- Budget management
- Records management
- Data management
- Office organization
- Logistics coordination
- Customer relationship management
- Customer engagement
- Leadership and supervision
- Problem solving
- Effective communication
Certification
Forklift operator
Timeline
Office Administrator
W. Stevens Trucking
07.2022 - Current
Shipping and Receiving Manager
Product Design & Development
02.2021 - 07.2022
Commercial Sales Representative
Cumberland Truck Parts
11.2013 - 02.2021
High School Diploma -
Dover Area School District