Maggie Barnett
Philadelphia
Summary
Enthusiastic coffee professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Strong understanding of coffee roasting theory, cupping, and tasting. Motivated to learn, grow and excel in a high-output manufacturing setting.
Overview
8
8
years of professional experience
Work History
Roasting Assistant
La Colombe Torrefaction Inc.
Philadelphia, PA
05.2024 - Current
- Manages green coffee inventory in SAP software.
- Memorizes blend recipes and prepares green coffee.
- Participates in regular preventative maintenance tasks such as grinder cleaning, confined space entry, and pipe cleaning.
- Regularly moves and organizes product and materials using forklift and pallet jacks.
- Collects and records Agtron readings from roast samples.
- Participates in regular team cupping sessions.
- Maintains clean and stocked roasting area for safe and efficient workflow.
Barista
La Colombe Torrefaction Inc.
Philadelphia, PA
11.2019 - 05.2024
- Recommended products based on solid understanding of individual customer needs and preferences.
- Maintained consistent ordering of coffee, paper, and other retail products
- Handled cash deposits and replenished change cache while manager was away
- Trained new baristas on barback, register, and espresso bar
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Problem-solved both proactively and on-the-fly during busy cafe hours
Team Lead
Saxbys Coffee LLC
05.2018 - 10.2019
- Instructed junior team members on protocols and procedures of each station to maximize contributions.
- Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
Office Assistant
Bay Path University
07.2017 - 09.2017
- Worked with upper management to complete complex projects on tight budgets within specific timelines.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Managed Excel databases converting complex data into easy-to-interpret data.
Education
Bachelor of Science - Music Industry
Drexel University
Philadelphia, PA06.2020
Skills
- Extensive knowledge of all LC roasted products
- Reliable and dedicated to team success
- Organized and detail-oriented, with excellent problem solving skills
- Proficient in Microsoft Suite and SAP
- Basic knowledge of Brambati system design and workflow
- 1 year experience as roasting assistant at LC
- 3 years coffee tasting and cupping experience
Timeline
Roasting Assistant
La Colombe Torrefaction Inc.
05.2024 - Current
Barista
La Colombe Torrefaction Inc.
11.2019 - 05.2024
Team Lead
Saxbys Coffee LLC
05.2018 - 10.2019
Office Assistant
Bay Path University
07.2017 - 09.2017
Bachelor of Science - Music Industry
Drexel University