Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Maggie Pagotto

Lehighton

Summary

Detail-oriented professional with expertise in customer service and patient care. Proven ability to maintain client confidentiality while delivering exceptional support in medical settings. Strong communication skills enhance patient interactions and satisfaction.

Overview

3
3
years of professional experience
2
2
Certifications

Work History

Medical Legal Assistant

PA Medical Experts
Fogelsville
06.2023 - Current
  • Maintained client confidentiality in all matters.
  • Answered phones promptly, delivering courteous customer service to enhance client satisfaction.
  • Scanned physical documents into electronic format for storage in a secure database system.
  • Greeted clients upon arrival, providing assistance to ensure a welcoming office experience.
  • Filed paperwork accurately according to established procedures, supporting efficient office operations.

Gym Cleaner

Zoo Health Club
Lehighton
09.2023 - 06.2024
  • Cleaned gym equipment and facilities to maintain a hygienic environment.
  • Monitored equipment usage to ensure safety and proper functioning.
  • Monitored patrons' activity to uphold safety standards and enforced gym rules to maintain a secure environment.
  • Inspected areas for cleanliness and reported maintenance issues promptly.
  • Collaborated with staff to create daily cleaning schedules, ensuring optimal facility cleanliness and member satisfaction.
  • Organized cleaning supplies and tools for quick access during shifts, enhancing operational efficiency.
  • Provided customer service by addressing member inquiries and concerns.

Education

Associate of Applied Science - Dental Hygiene

Northampton Community College
Bethlehem, PA
05-2027

High School Diploma -

Lehighton Area High School
Lehighton, PA
06-2024

Skills

  • Patient care
  • Record management
  • Regulatory compliance
  • Office administration
  • Customer service
  • Team collaboration
  • Attention to detail
  • Communication skills

Certification

CPR Certification

Timeline

Gym Cleaner

Zoo Health Club
09.2023 - 06.2024

Medical Legal Assistant

PA Medical Experts
06.2023 - Current

Associate of Applied Science - Dental Hygiene

Northampton Community College

High School Diploma -

Lehighton Area High School
Maggie Pagotto