Maggie Zercher
Levittown,PA
Summary
I am Maggie Zercher, a college student at Bloomsburg University pursuing a career in Medical Imaging. I have been a hard dedicated worker to different businesses for 4+ years. I can work under very high pressure still instilling the correct right result for any situation. I work very well with others and provide a really good hand in team work. I understand fully how to handle situation in a calm but fast manner and work well under stress. I overall have very good work ethic and drive for anything I do.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Cracker Barrell Old Country Store
01.2023 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Upheld high standards of sanitation in accordance with health department regulations.
Front Desk Receptionist
Darkside Tanning
09.2024 - 12.2024
- Managed front desk operations, ensuring seamless customer check-ins and appointment scheduling.
- Provided exceptional customer service, addressing inquiries and resolving concerns efficiently.
- Maintained accurate records of client visits and tanning sessions in database systems.
- Coordinated with staff to optimize service flow during peak hours, enhancing client satisfaction.
- Set up alarm systems
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Festival Employee
Charlann Farms
06.2022 - 12.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- I was apart of Santa photos as well as the fall festival.
- Exceeded customer satisfaction by finding creative solutions to problems.
Floor Associate
Marshalls & HomeGoods
03.2022 - 12.2023
- .
- Greeted customers and answered their questions about product availability, prices, and use.
- Assisted customers with locating merchandise in the store.
- Stocked shelves with merchandise according to company guidelines.
- Organized displays to attract customers and promote sales.
- Restocked shelves as needed throughout the day.
- Performed inventory counts on a regular basis to ensure accuracy of stock levels.
- Ensured that aisles were neat, clean, and free from hazards at all times.
Lifeguard
Sesame Place
04.2023 - 07.2023
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
- Enforced all safety regulations and posted rules for patrons.
- Performed regular cleaning and maintenance of pool equipment.
Front Desk and Food Maker
Julios Famous Pizzeria
06.2020 - 01.2021
- Prepared meals for customers according to specific recipes and dietary requirements.
- Organized ingredients, supplies and equipment needed for meal preparation.
- Cleaned work areas, equipment, utensils and dishes after each shift.
- Weighed and measured ingredients to ensure proper portion sizes.
- Monitored food inventory and placed orders when necessary.
- Ensured that all food items were stored properly at the correct temperature.
- Maintained a clean working environment by sweeping, mopping floors, washing counters and sanitizing surfaces regularly.
- Communicated effectively with team members to ensure smooth operation of kitchen activities.
- Worked in fast-paced, ever-changing environment. Made phone calls regarding take out as well as in store orders.
Education
High School Diploma -
Neshaminy High School
Langhorne, PA06-2023
Medical Imaging
Bloomsburg University of Pennsylvania
Bloomsburg, PA05-2028
Skills
- Time management
- Communication skills
- Time management
- Problem-solving
- Adaptability
- Teamwork
- Leadership
- Critical thinking
- Attention to detail
- Creativity
- Organization
- Working well with others
Accomplishments
Deans List Fall 2024
MI Internship Geinsinger Danville
Certification
American Red Cross CPR/AED
Education and Training
true
Timeline
Front Desk Receptionist
Darkside Tanning
09.2024 - 12.2024
Lifeguard
Sesame Place
04.2023 - 07.2023
Server
Cracker Barrell Old Country Store
01.2023 - Current
Festival Employee
Charlann Farms
06.2022 - 12.2023
Floor Associate
Marshalls & HomeGoods
03.2022 - 12.2023
Front Desk and Food Maker
Julios Famous Pizzeria
06.2020 - 01.2021
High School Diploma -
Neshaminy High School
Medical Imaging
Bloomsburg University of Pennsylvania