Mahdi Daud
Pittsburgh,PA
Overview
10
10
years of professional experience
Work History
Lead Tech Product Manager
Optum
08.2022 - Current
- Led three high-performing teams—Big Data as a Service, Data Redundancy Analyzer, and Databricks Enterprise—comprising 15+ skilled engineers.
- Supported over 200 user groups across Optum, UHG, and UHC, ensuring the development of customer-focused products aligned with business strategy.
- Orchestrated the strategic direction of our on-premises Big Data as a Service (BDPaaS) solution, facilitating seamless processing, storage, and computation of internal data.
- Currently managing a BDPaaS user base of over 200 individuals spanning Optum, UHG, and UHC.
- Oversaw comprehensive on-premises MapR migration strategies for leading cloud platforms (Databricks, Google, Snowflake), resulting in seamless transitions, optimized performance, and a $100M+ increase in chargeback totals.
- Spearheaded the complete product development cycle of a data duplication tool, yielding monthly cost savings of 10-50% by alerting users about duplicate data instances.
- Established and led the Databricks enterprise team, providing cloud services to a diverse customer base within Optum, UHG, and UHC. This initiative aims to unlock enhanced cloud capabilities and services for thousands of users, with the goal of increasing business efficiencies and expanding the customer footprint by 20-50%.
Senior Product Manager
FedEx Ground
08.2021 - 09.2022
- Directed the strategic evolution of the Facility Management Tool, automating operational facility data for thousands and achieving significant cost savings.
- Implemented process automation that resulted in multimillion-dollar savings by eliminating manual processes.
- Collaboratively introduced over 30 new features to enhance the Facility Management Tool (FMT) product, rejuvenating the application and streamlining facilities-related task management.
- Oversaw the integration of the FMT product, scheduling product, dispatch product, and downstream solutions to boost operational efficiencies by 50-70%.
- Orchestrated strategies to phase out outdated applications and systems, aligning with the company's short and long-term optimization and modernization objectives. Aimed at increasing efficiencies and reducing unnecessary operational costs by millions.
Senior Product Manager
FedEx Ground
04.2020 - 08.2021
- Led the entire lifecycle of the Early Package Visibility Initiative (MVP), overseeing its conceptualization to execution. Collaborated with key shippers to achieve real-time FedEx network item visibility.
- Orchestrated a $400 million multi-year budget across three departments, supervising over 10 projects and successfully achieving cost reductions of $100 million.
- Pioneered the API/dashboard initiative (EPV) from concept to realization, generating strong demand and anticipating company savings exceeding $30 million in the upcoming years.
- Collaborated with retail giants Walmart, Target, and Chewy to develop tools poised to drive the company's future revenue expansion.
Product Manager - LH Engineering
FedEx Ground
11.2018 - 04.2020
- Led three product teams dedicated to the Transportation Management System (TMS) application, overseeing both backend and frontend aspects.
- Managed the primary tool for Linehaul operations in the United States and Canada, ensuring efficient management of transportation operations.
- Pioneered the modernization of the TMS product, focusing on enhancing the user interface (UI) for streamlined package management and trailer detail viewing.
- Provided mentorship and guidance to the Linehaul product team, leading to significant growth from one to over ten team members. Fostered further expansion to include more than thirty product managers and designers.
Product Manager
Thermo Fisher Scientific
10.2015 - 11.2018
- Led a global team of 10+ engineers responsible for overseeing three key products: China Dealer Portal, ServiceNow, and Alfa Aesar.
- Managed platforms providing worldwide users with commerce and support capabilities, with the China Dealer Portal alone driving revenue of $100 million.
- Directed a successful campaign to prevent unauthorized medical equipment purchases through the China Dealer Portal, safeguarding annual revenue exceeding $100 million and averting the threat of business closure.
- Oversaw the seamless integration of Alfa Aesar and Thermofisher.com's front-end and back-end systems.
- Steered three dynamic product teams, skillfully managing multiple roles to ensure the successful implementation and delivery of products.
Project Manager/Business Analyst
PNC Bank
02.2014 - 10.2015
- Managed a diverse portfolio of digital projects, including Mobile, Jive (Virtual Wallet's blog pages), security enhancements, RUN items (bank operations), Online Banking (Web), Virtual Wallet, and credit cards.
- Successfully completed a comprehensive year-long rotational program, acquiring hands-on experience in various roles such as Business Analyst, Software Engineer, Database Analyst, and Project Manager.
Education
MBA -
Robert Morris University School of Business
Pittsburgh, PA01.2026
Product Management Certificate Program -
Cornell University
01.2024
No Degree - Product Manager & Product Owner
Scaled Agile
01.2015
Bachelors -
University of Pittsburgh
Pittsburgh, PA01.2013
Skills
Product development and management, Agile and Waterfall methodologies, Cross-functional team leadership, Strategic planning and execution, Market research and analysis, User experience (UX) and user interface (UI) design, Requirements gathering and analysis, Project management, Business analysis, Risk management and mitigation, Expertise in vendor and stakeholder management, On-prem to cloud migrations, E-commerce platform development, Front-end and back-end application development, Customer-centric product design, Stakeholder communication and management, Analytics, Data-driven decision-making, Snowflake, Google Cloud, Jira, Version1, Aha, Rally, SQL, Profit and loss, Pricing, Roadmap creation, E-commerce, People management, Databricks, Google Kubernetes, Big data, SaaS, Security and privacy, Machine learning, Marketing, Go-to-market strategies
Timeline
Lead Tech Product Manager
Optum
08.2022 - Current
Senior Product Manager
FedEx Ground
08.2021 - 09.2022
Senior Product Manager
FedEx Ground
04.2020 - 08.2021
Product Manager - LH Engineering
FedEx Ground
11.2018 - 04.2020
Product Manager
Thermo Fisher Scientific
10.2015 - 11.2018
Project Manager/Business Analyst
PNC Bank
02.2014 - 10.2015
MBA -
Robert Morris University School of Business
Product Management Certificate Program -
Cornell University
No Degree - Product Manager & Product Owner
Scaled Agile
Bachelors -
University of Pittsburgh
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