Mahogany Robinson
Hanover
Summary
Motivated college student with a strong work ethic and proven ability to balance academic responsibilities with part-time employment. Demonstrates reliability, time management, and adaptability in fast-paced environments. Committed to delivering high-quality work and contributing positively to team success.
Overview
6
6
years of professional experience
Work History
Server
Applebee's Neighborhood Grill & Bar
Wilkes-Barre, PA
02.2023 - Current
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed multi-table sections efficiently during peak hours, ensuring timely service.
- Collaborated with kitchen staff to streamline food preparation and order delivery processes.
- Trained new servers on menu knowledge and customer service best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Sales Associate
TJ Max
Wilkes-Barre, PA
05.2022 - 12.2022
- Assisted customers in product selection to enhance shopping experience.
- Managed inventory levels and performed regular stock checks for accuracy.
- Trained new staff on sales techniques and store policies to ensure consistency.
- Collaborated with team members to maintain an organized and visually appealing sales floor.
Cashier
Wegmans
Wilkes-Barre, PA
02.2020 - 10.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Ensured accurate cash handling and balanced cash registers daily.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Collaborated with team members to maintain organized and clean checkout areas.
Education
Bachelor of Arts - Political Science
King's College
PA05-2028
High School Diploma -
Wilkes-Barre Area HS
PA06-2024
Skills
- Fast learner
- Positive attitude
- Time management
- Team collaboration
- Customer service
- Critical Thinking
- Problem Solving
Timeline
Server
Applebee's Neighborhood Grill & Bar
02.2023 - Current
Sales Associate
TJ Max
05.2022 - 12.2022
Cashier
Wegmans
02.2020 - 10.2021
Bachelor of Arts - Political Science
King's College
High School Diploma -
Wilkes-Barre Area HS