Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mahogheni O. Mills

Harrisburg,PA

Summary

A Determined and hardworking individual with a strong understanding of excellent customer service and teamwork skills. Demonstrates a responsible nature, consistently striving to follow all guidelines and procedures to ensure efficient operations. Acknowledged for a track record of completing tasks and achieving goals in a punctual manner, while also carefully reviewing and ensuring work accuracy.

Overview

Work History

Courier Contractor

Independently Employed
  • Doordash Uber Eats.

- at least 20 orders per day

  • Instacart

- 3 in-store shopping deliveries per day

  • Amazon Flex.

- 1 large delivery route or 2 small delivery routes per day.

  • Maintained reliability and speed in handling parcel distribution tasks and in-store/online orders
  • Navigated efficient delivery routes to maximize productivity and maintain high customer satisfaction

Patrol Officer

Signal 88
  • Prepared 5-10 detailed reports per day documenting daily patrols, incidents encountered, and actions taken during shifts.
  • Enhanced public safety by patrolling assigned areas and responding to emergency situations promptly.
  • Handled crisis situations effectively by utilizing strong communication skills, de-escalation techniques, and sound judgment under pressure.
  • Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
  • Collaborated with fellow officers for efficient crime prevention and response efforts.
  • Monitored crowded public areas and events to mitigate risk and promote safety.
  • Compiled 2 detailed reports at regular intervals about the conditions of patrol zones and vehicles.

Warehouse Associate

UPS Supply Chain Solutions
  • Coordinated tracking processes to ensure accurate handling of healthcare shipments.
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
  • Prepare shipments with accurately labeled medical equipment.
  • Monitored and maintained accurate stock levels to minimize discrepancies.
  • Completed detailed inventory checks before packaging.
  • Consistently lifted materials weighing as much as 35 pounds.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Assisted in reducing product damage by properly handling and storing materials.
  • Assisted with reorganizing storage areas to accommodate changes in demand patterns or product offerings.

Mobile Sales Representative/Trainer

Boost Mobile
  • Guided individuals in mastering contemporary technological tools.
  • Maximized revenue through upselling techniques and persuasive communication skills during sales presentations.
  • Boosted customer satisfaction by promptly addressing inquiries and providing knowledgeable product information.
  • Assisted in training new hires, sharing expertise for their professional development and overall team success.
  • Managed inventory efficiently 2 times per shift, ensuring adequate stock levels to meet customer demand without excess waste.
  • Stocked merchandise, clearly labeling items, and arranging according to size, color or brand.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Inventory Specialist - High Security

Ross Distribution Center
  • Help customers with complaints and questions
  • Temporary Job
  • Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Enhanced inventory accuracy by implementing new barcode scanning system.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Increased order accuracy with thorough attention to detail when reading and following pick lists.
  • Printed labels, packaged boxes, and loaded into outbound containers.

Data Encoder/Customer Service Representative

Clark Resources
  • Received and sorted at least 200 pieces of client mail efficiently per day.
  • Organized and allocated mail accurately in a systematic manner.
  • Updated and recorded accurate insurance data.
  • Correctly coded and billed 100 medical claims per day for various insurance companies.
  • Contributed to team efficiency by maintaining organized records of patient accounts, billing statements, and payment statuses.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Verified accuracy of data entered into system to produce error-free reports
  • Prepared source data for computer entry by compiling and sorting information.
  • Maintained database by entering new and updated insurance information.
  • Maintained high levels of confidentiality, ensuring sensitive data was handled appropriately during the encoding process.

Education

Bachelor - Environmental Science

Harrisburg Area Community College
Harrisburg, PA

High School - General Studies

Harrisburg High School-John Harris Campus
Harrisburg, PA
06.2018

Skills

  • Ability to work under pressure
  • Self-Motivated and disciplined
  • Active listening
  • Time management
  • Excellent capacity to retain new things
  • Responsible
  • Great with problem-solving
  • Attention to detail
  • Microsoft, Google & Apple Software
  • Data entry
  • Forklift operations
  • Warehouse operations
  • Advanced Computer Literacy
  • Basic mathematics
  • Health and safety regulations

Timeline

Courier Contractor

Independently Employed

Patrol Officer

Signal 88

Warehouse Associate

UPS Supply Chain Solutions

Mobile Sales Representative/Trainer

Boost Mobile

Inventory Specialist - High Security

Ross Distribution Center

Data Encoder/Customer Service Representative

Clark Resources

Bachelor - Environmental Science

Harrisburg Area Community College

High School - General Studies

Harrisburg High School-John Harris Campus
Mahogheni O. Mills